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Terokai Ulasan Tetamu Hotel di Figueira da Foz

B&B HOTEL Figueira Da Foz
3.7/520 Ulasan
I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.
Malibu Foz Hotel - la Maison Younan
4.5/543 Ulasan
What a beautiful hotel! The pool area, the restaurant, the reception areas and the suite itself were all nicely decorated, spotlessly clean and really comfortable. We had great sleeps - it was very quiet and the beds, bedding, and pillows were perfect. As rest and relaxation were a priority, we really appreciated the generous breakfast time ('til 11 am) and the generous check-out time (noon). Staff were lovely and so helpful - I'm pretty certain that they upgraded our room and they also ensured that our room was ready for our early arrival (so appreciated after having being in transit overnight). A real gem of a hotel - I can't wait to return!

Soalan Lazim

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Maklumat Perjalanan Tempatan

Bilangan Hotel17
Bilangan Ulasan1
Harga TerendahRM 251
Harga TertinggiRM 789
Harga Purata (Hujung Minggu)RM 573
Harga Purata (Hari Bekerja)RM 575