Hotel berhampiran Praia do Pilar, Figueira da Foz

I booked a group sales event. It was challenging bc I had to pre-pay for 1/2 of rooms with cash via a bank transfer. They would not accept credit cards. I asked what would happen if we had less attendees than I’d counted on. They told me not to worry, that I’d receive any reimbursement upon check out. I was owed over 1700 euro. I was NOT paid upon check out. Then I was told that I had to wait for the accounting team to return from holiday. I was not paid then. Then I was told I had to wait until the end of the month. I was also told if I had paid with a card that they would have already done it, (but they wouldn’t allow me to use a card!) As of today, I have not been paid. They also said that I needed to receive my reimbursement in a Portuguese account, despite accepting payment out of an American account. Luckily, I had one. Unluckily, they refused to accept my account info from the internet. So they made me drive to Coimbra to get bank credentials. (Then had another excuse not to pay me.) There have been big wildfires and I drove through one, trying to get to the bank. It was terrifying. It has been 3 weeks. At this point, my emails are not answered and it looks like I will have to sue. The accommodations are fine, but I would strongly recommend against using them for a big group, based on my experience. Waiting for people to return from their holiday to get paid money that is owed?? What??! I waited 3 weeks to write this review, to give them the benefit of the doubt. I’m very disappointed. Maybe this is just the way that people do business in Portugal? I don’t know know but it isn’t good. Seems very unprofessional to me. I will never book a big group with them again, nor with any other Ibis affiliate, based on this experience.

This is a small hotel in the center of the town. They have a beautiful and well decorated lobby in the hotel and a wonderful seating area with a bar The rooms are not big but they have all of what we need and with an amazing decoration The dining room serves breakfast with a great variety The staff are all extremely helpful and nice I will definitely come back in the future

Muito bem recebidos, tudo muito limpo, staff muito simpático, tudo com ótimo aspecto.

Whilst the views from my room on the 14th floor can be described as nothing more than spectacular, nothing could detract from the room. A huge, bland, sparce space, void of any personality or comforting features. The mini bar/fridge also looked out of place on the floor under the tv. It was a shame that there were no facilities to make a hot drink, as to sit on the balcony and appreciate the views with a coffee would have certainly enhanced the experience. The pool and gym on the 16th floor looked clean and modern. Sadly, I wasn't permitted to use the pool as swim caps were compulsory. The hotel itself can not be missed. It stands proud and magnificently above the rest, and it is perfectly placed to go off and explore Figueroa Da Foz.

Todo perfecto como siempre. El desayuno es un lujo, la habitación también, todo maravilloso.

Estadia em convívio de grupo por ocasião do carnaval. Instalações razoáveis e com bom descanso Refeições de pequeno almoço almoço e jantar agradáveis. Simpatia e bom tratamento. Voltarei sempre possível. O grupo gostou da estadia. Melhorar as instalações seria uma boa solução para mais satisfação.

A very modern hotel with many facilities. A little out of the way from town centre but set in a more rural/residential area. Exactly what we needed after the hustle and bustle of downtown Coimbra. Excellent breakfast and superb dinner. Very reasonable price for the type of hotel it turned out to be.