Hotel berhampiran Airbus-Flugzeugmuseum, Finkenwerder

Positive: From the price performance perspective it is a nice hotel to stay overnight or at most two nights. Clean rooms and bedding. Small rooms, but comfortable. A very nice local bar/pub beside the hotel where you can eat, drink and watch sport games Negative: Not enough electric sockets. None beside or close to the beds. Hardtime if you have sleeping aid machine. I had to ask an extension cable and multi socket and they provided. Car parking in 5 min walking distance not a big deal, but dropping off or loading your luggages at the front door of the hotel is problematic. Either you block the bike road or sidewalk or have to stay in a paid park area. Each time you get punished by local people :) The worst thing we experienced was the outage of the internet and they could not fix it in 48 hours.

A good and clean hotel in a good location and access to the city center, metro and... Everything was fine except my room didn't have a good view, my key card didn't work with the elevator when I got back to the hotel the receptionist wasn't there and I had to use the stairs to get to my room on the 4th floor. The pool and sauna were disabled and I didn't see anything about it on the booking website (Of course I didn't look hard because it's a normal feature for a five-star hotel and I expected it to be clearly stated).

Location is relatively central and within walking distance to Jungfernsteig shopping district, 5 min drive from Alster Lake. The hotel is relatively new and clean, well maintained. There is a Nespresso machine in the room however there was no hot water kettle. When queried, the staff said to just use the Nespresso machine for hot water or drink water from the tap! Only sparkling water bottle was provided, if you want to buy a bottle of still water, it will cost EU7.00 (no thank you)!

Great location. Easy to get around and get back to the place at night. If you're a light sleeper I wouldn't recommend the shared rooms, people coming back late at night, the doors close quite loudly. My only complaint is that I received a keycard to the wrong room and walked right into a private suite.. Nobody was there thankfully and I just walked right out, but if I were staying in a private room I would hate to think that strangers could just walk into my room where all my belongings are lying around. Otherwise clean and quite a cool environment.

It was amazing! It cost around 70¢ for a single night, and I would say it was a reasonable price because the room was clean, the breakfast was lovely, and the staffs were so kind. I appreciated that they kept my luggage after my check out before my leaving. Since the hotel was located two to five minutes from the Hamburg Hauptbahnhof, I found it convenient. Vielen Danke!

OK - es sind immer noch die Möbel, die ich noch aus der Zeit kannte, als es das Forum Hotel war. Und das ist schon sehr lange her. Aber im Herbst soll die Renovierung losgehen. Der Empfang war sehr freundlich. Es hat richtig Spaß gemacht. Ich habe ein schönes Zimmer bekommen mit schönem Ausblick zur Stadt. Leider wird sehr viel gebaut, so dass man beim nächsten Mal vielleicht gar nicht mehr bis zur Elbe gucken kann. Schade. Dieses Mal gab es sogar einen Vorgang, der dicht war. Bis auf den Wasserdruck (15. Stock) der Dusche war alles in Ordnung. Aber das ist naturgegeben und damals kein Standard. Überrascht war ich beim Frühstück. Neben dem freundlichen Personal, das schnell abräumte, war das Angebot sehr vielseitig. Ich hatte nachgefragt: die Frikadellen schmeckten wie selbst gemacht (verbrannte Zwiebelstücke) und nicht nach Convenience. Aber man wollte sich nicht mit fremden Federn schmücken und meinten, dass es doch Convenience sei. Aber es war alles sehr gut. Ich werde wieder das Hotel mehr in meinen Fokus setzen, wenn ich wieder in Hamburg bin.

Hotel is close to the airport and city centre. You can easily access all attractions from there. The breakfast’s variety and taste was surprisingly good. I fully recommend you to stay there. The only thing is hotel does not provide any toothbrush and paste etc. don’t think you will have when you arrive

Sehr freundliches und zuvorkommendes Personal! Auch Extraservice (frühes Frühstück für die Kinder) wurden uns angeboten. Eine Matratze hatte einen großen Fleck, aber auch dieses wurde umgehend behoben! Super Lage, zentral vor den Türen der Innenstadt gelegen. Man kommt mit der UBahn überall hin und es gibt sogar 2 große Shoppingcenter direkt in der Nähe. Alles in allem ein sehr schönes Hotel auch für Familien!

Good hotel with strategic location for my family and I. Out of the city but not too far. Downside is the AC does not seem to be working, but overall stay is good.

The concept of an airport hotel is basically its full connectivity, which means most guests there are actually passengers and choose a hotel based exclusively on how it gets integrated with the airport. I had stayed before in this Ibis and the experience was great; this time, however, it was simply awful. First of all, they no longer offer an airport shuttle. How can an airport hotel be called an airport hotel with no direct connectivity with the airport itself??? It is also not possible to use public transportation, for no bus/tube line connects both. Walking is possible, though, it takes a quarter of an hour, but make sure not to have suitcases to drag. A taxi costs 10 euros for a 4min ride. The hotel is not in an easy area, there's not much around it in terms of facilities, the unconnected airport itself being the only one, and still the restaurant won't open for lunch or dinner on weekends - what managerial choice is that?? Guests walking along the corridor in underwear, families in more than a room slamming doors, loud children playing in the corridor, noisy snoring neighbours - how can one have a pleasant sleep or rest there?? One of the lifts is out of order and the only one in functioning gets constantly blocked by housekeeping or guests. Receptionists have no autonomy and there's never management in the house. And the overnight for over 100 euros isn't exactly a bargain. This time, my feeling is that time and money were completely wasted by staying there; maybe Motel One next door could be a better and cheaper option next time. All in all, to be honest with everyone and since the connectivity doesn't exist at all, the hotel should change its name to Ibis Gross Borstel instead and nobody would feel deceived in the end.