Hotel berhampiran Zentrum Gugger, Fislisbach

Good value in a great location. We walked from the train station. Enjoyed an excellent breakfast while watching pedestrians and cyclists making their way to work and school. The beds were comfortable, the shower was hot and strong. The young man who checked us in was 5 star. Definitely recommend.

We had a really enjoyable 3 nights, the two best attributes are the very friendly and helpful staff, and the complimentary bar. The rooms were well fitted out and modern, had a lovely stylish bathroom, very comfortable beds, and crisp linen. The continental breakfast was excellent with a wide choice of regional produce including fresh baked rolls and cheeses. My only surprise was that there was no air con as kr was the height of the heatwave, but the hotel staff gave us an excellent fan which aided sleep. There could be a place to sit inside which is quiet and away on its own. Felt calm, relaxed and taken care of at the end of the stay and would definitely come back or try other Accor hotels.

Friendly staff, nice breakfast, clean and modern rooms. We also enjoyed the fact that this hotel is just around the corner from the tram line making it a quick 10 min ride into downtown Zurich. We had everything we needed for an enjoyable stay. There are plenty of restaurants nearby to enjoy as well if you want something quick without using the tram to go into Old Town.

Position very far from town, difficult to found. New building not finished , no concierge present an evening and night, only at the phone. Room wide and pretty, but with problem at heating.

Overall the aparthotel is quite a nice stay. Location not too far from the train station, about 8-12 mins walk. Nice layout and lighting in room. Bed is ok but can be better. No foc room cleaning below 7 days. With microwave and kettle for needed heating of food and water. Price wise, consider abit expensive..

I’ve never been so disappointed in my entire life. Today is Christmas Eve also the date of our check in at Five, in Zurich. When we arrived there was no one to help with our luggage or valet our vehicle. So we drove away from the front of the building and proceeded to park in public parking. We carry our three checked bags and our carry ons up a hill and all the way to the lobby, for the valet attendant to finally help us with our luggage and when I mean help I loaded in on the trolly and started pushing it and he kinda of just came and took over after I was already in the building and at the reception desk. After checking in we proceeded to our room, I went to get into the shower after a long day of travel and noticed the shower wasn’t draining and the bathroom was flooding. So we called and they said they were sending someone up. After about 45 minutes and three phone calls someone finally arrived. After they messed with the drain for 15 minutes they told us we needed a new room. So now we have to wait for someone to come and bring us to our new room as they requested. They told us they already check out the room/bathroom and everything was ok. Well it wasn't, this time the shower head was spraying water all over the ceiling and of course now they have to move us to a new room again. This all took about 3 hours which completely wasted our night and our Christmas Eve, I would expect that after all this they would at least would at least buy us a dinner or put us in a better room but nothing, not even a sorry from the front desk for this horrible inconvenience on Christmas Eve. They finally room they gave us didn’t even have conditioner or an outlet for the blow dryer for my fiancé to finally shower in the 3rd same level room.