Qichuansheng
June 4, 2024
This is the worst hotel I have ever seen. It is not trustworthy and has no spirit of contract. Don’t book it.
I would like to complain that the front desk's attitude on the night of May 31st was quite bad and discriminatory towards Asians. I booked 9 twin rooms and were forcibly assigned 8 double rooms when I checked in. The front desk said "there are no twin rooms available." Please tell me at the front desk what I booked? Even if they are not a couple, same sex is forced to sleep on the same bed and there is no extra duvet/comforter only cover! Guess what, the guests have to cover on top of another cover until it's not cold anymore
Most of the rooms are allocated on the 2nd floor. No porterage service. Never help you with your luggage. For a tour group of 50-80 years old, this is quite bad.
Racism has no spirit of contract, is not trustworthy, has a bad attitude, and has poor service. These are the keywords of this hotel.
This is the worst hotel I have ever seen. No credit, no contract spirit. Don't book it.
I want to complain to the front desk on the evening of May 31. The attitude is quite bad. There is discrimination against Asians. I booked 9 twin rooms. When checking in, I was forced to allocate 8 double rooms. The front desk said "there are no twin rooms". What did I book? Even if they are not a couple, the same sex is forced to sleep in one bed. There is no extra duvet/comforter, only cover! Guess what, the guest has to cover on top of another cover until it is not cold.
Most of the rooms are allocated on the second floor. There is no porter service. They will never help you carry your luggage. For a tour group of 50-80 years old, this is quite bad.
Racism, no contract spirit, no credit, bad attitude, poor service, these are the keywords of this hotel.
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