Hotel Florence Cincinnati

The area and the room was very clean. Makes a great stop to get a good nights rest. The breakfast was nothing fancy but good. With just the right amount of options for my grandkids. We were there only one night so we did not have any option to see how housekeeping was other than to say it was very clean when we got there.

Would not recommend. Very dirty. Stains everywhere, dirt, dust. Not overly picky but this was pretty awful. Very rundown property. I would definitely avoid this facility. Makes sense why price was low.

Room was dirty. walls were covered in brown splashes, toilet paper holder wasn't attached, and there was long hairs found all over the room, and bathroom. We didn't even use the shower, as it was too dirty.

Dirty stained linen in three rooms and hair in the tub, not just one hair, The side or back door guest entrance was not locked and there was one person on staff that couldn’t leave the front desk. No more needs said.

First I’d like to say, the rooms are great. They are spacious with nice size bathrooms and they are nice and clean, the beds are good sized and comfortable with bright white linens. The staff was friendly enough until I went to extend my stay the other day. They had to have me move rooms because mine wasn’t available after that day so I was moving my things when the housekeeper came in and he said that it smelled like smoke. I do smoke however I go outside. I did not smoke in the room. He told me I was lying and that if he told his boss they would charge me $400. He said that if I wanted, I could keep it between us. My boyfriend was at work and I was alone and never dealt with anything like that. I just knew we didn’t have $400 to give away. I asked him what he wanted and he asked me what I was willing to do for him. You can imagine what was racing through my mind at this point. Cash wasn’t the first thing I thought he was asking for. I’m a tiny woman and I’m in the room alone with a man I don’t know and he’s black nailing me basically! Luckily, his coworker walked in just as I started to tell him that my husband would be back any minute. He shushed me and I rushed out of the room. I was in my new room a few mins later and he knocked on my door. I told him I was getting in the shower and to come back later and he said he would but he wasn’t happy, if his tone of voice is to be believed. My boyfriend was upset when I told him what was going on and he went to find the housekeeper. He told my bf that they would charge his card $600 on just his word. My boyfriend gave him $20 which was all he had in cash and later the guy came back and said he had to share it and asked for $10 more. I have kept the do not disturb sign on the door ever since and I went to ask for towels today, because mine were missing, and the guy was extremely rude to me. He practically threw them at me and I haven’t had a washcloth in days. It’s not cheap to stay here 3 weeks so I don’t think it should be a big hassle to get a washcloth! I should have left after that encounter but it’s a headache I couldn’t deal with when I have so many other things on my plate right now. We did go down and try to talk to the guy in the office but nothing was done. I prob wouldn’t of said anything else about it if he hadn’t been so extremely rude to me over a towel today. I would hate for anyone to lose their job but I have paid a lot of money to have to be afraid to ask for things I need.

Reasonable basic room for the price. Our room and obviously been cleaned at some point but was dusty as if it had not been used in a while and was not freshened for a guest. Skip the breakfast, it is inedible. There is a Waffle House a block away.

Baymont Hotel seem to always be a choice for us but don't think we will use this one again. We have stayed here before a long time ago. Know times seem to be tough right now but it needed some TLC Breakfast was cold cereal, a banana, and a hostess twinkie.

This place was very very dirty. Changed us rooms and second room was worst than first. Could not stay. Only positive got our money back. Even outside the rooms were dirty. I would not recommend anyone to stay there. Thiws was a return trip from Florida. Stayed at Baymont in London Kentucky on way to Florida place was great.

I read several bad reviews and was leery, but we found no problem at all, and the staff was friendly and helpful.the internet worked perfectly, and I wasn’t ever bounced. Lots of restaurant nearby, and most would deliver. We were exhausted when we arrived, and grateful for a good night's sleep. Plus, my dog was accepted there for very tiny additional charge.