B&B Cavour10 Firenze

I we booked 2 rooms at B&B Cavour 10 Hotel and was extremely disappointed with my experience. The service was subpar. To make matters worse, there was no air conditioning in the room. iMessage Gonzalo and he said that he was going to be there in an hour. We waited an hr and a half and he never showed up!!!! We checked in but left that same day and ultimately decided to book another hotel room at the last minute to salvage our trip. I would not recommend this place to anyone looking for a pleasant stay.

So apparently these “airbnbs” are popping up as hotels everywhere in Italy. So beware, you must keep in contact with your host on your arrival time because no one will be there to let you in and unless you have international calling or internet connected you won’t be able to contact someone to get in. Not only was no one there when we arrived but the number given to us and the number listed outside on the door didn’t work! Luckily a maintenance guy was there and was able to contact our host. The same thing happened to my parents staying at a different “hotel” in the area. A nightmare. The room was clean but rustic. My side of the bed was comfortable but the other side must have been broken because it squeaked everyone time you moved and was uncomfortable. Our room was on the street side so it was noisy! If you’re a light sleeper don’t stay here. Walls are paper thin and you everything from the streets. Every car, bike, bus, and kids coming home late at night yelling in the streets. The fridge in the room didn’t work. A few other things didn’t work but we contacted the host and they were fixed. The wifi was very spotty. There was also barely any hot water in the shower. We stayed for five nights and no one ever came to clean our room or provide fresh towels or supply more toiletries. We won’t be back and we wouldn’t recommend this place to our friends or family.

We went in December. They gave us an upgrade in the room because of a small delay in giving us the keys, since the person in charge was sick. We thought it was a very nice detail. The hotel is very well located and the room was beautiful, thank you very much!

Prenoto il 15 novembre una camera presso questo B&B per trascorrere la notte di sabato 16 novembre con la mia famiglia. Il giorno 16 novembre arriviamo a Firenze per le ore 10, facciamo un giro per la città in attesa di poter fare finalmente il check in alle ore 15 e alle ore 12 circa arriva invece una bella mail da parte di Booking che mi avvisa, scusandosi, avvisandoci che l’host non era più in grado di poterci ospitare. Il disagio dunque di dover necessariamente cercare una nuova sistemazione che fortunatamente abbiamo poi trovato. Col senno del poi è andata meglio essere riusciti a trovare una nuova sistemazione, considerando le recensioni brutte che questa struttura, che avevo scelto unicamente per la posizione centrale, aveva come rating. Booking ci ha messo una pezza fortunatamente, ma comportamento scorretto dell’host. Da evitare

B&b situato in posizione strategica, in zona centrale e sicura, a due passi da tutte le attrazioni principali e i ristoranti migliori Molto carino, in stile rinascimentale, con arredi e affreschi che ti fanno rivivere un tuffo nella Firenze storica del 1940 Colazione compresa da effettuare in un bar molto carino sotto il b&b Nota dolente non da poco in realtà è la pulizia, pavimento della stanza sporco, macchie diffuse. Bagno alla stregua della stanza, acqua calcarea sui muri, polvere alta 2 cm sui muri.... Insomma stanza che non viene pulita da un bel po... peccato.