Stayed here recently because of the hotel’s proximity to Kaiser Fontana Hospital. My wife lost her father while we stayed here and this hotel served as a refuge for the grief we felt. We stayed in room 429, floor facing the main street. I am a Hilton Honors member and tend to stay in Hilton properties over Marriott and other brands. I have to say this was one of the best experiences we have had at a hilton property. The thing was…there wasn’t anything necessarily exceptional about the stay, other than a few things. However, these things can make or break a hotel experience. FIRST: the staff were EXCELLENT. Professional. Friendly. Good at their jobs. Special shout out to Shalayla, Krystal, and Stephanie (night front desk person), for being super accommodating, professional, and sincere. My wife and I appreciated this, especially during the difficult time we experienced with our loss. SECOND: rooms were CLEAN and BEDS were comfortable. Not too soft or firm, just right. Pillows were comfy. Wifi signal was strong, even without the upgrade which cost 4.95 per day. I streamed my shows with just the free wifi and it was perfectly fine. THIRD: the window in the room opened a few inches, giving you a bit of fresh air, which is WONDERFUL. Please keep this ability. In a time of covid and airborne viruses, it was nice to know we could get some fresh into the room to clear things out. LASTLY, it was quiet when we needed it to be. Although, I would say if you are very sensitive to noise, do not get an adjoining room. As is the norm for rooms with adjoining rooms, we were able to hear our neighbors a bit in the morning when they got up. They were construction guys, so they were up at dawn and out of the room pretty quickly, but just be aware if you want to sleep. Ask for a room with no door connecting to your neighbors. Other than this, which was nothing honestly, we had a perfect stay. THANK YOU to the staff at the Hilton Garden Inn Fontana. You were kind to your guests, when they needed it most. If you are looking for a safe and clean hotel to rest when you need to, this Hilton location in Fontana is a good bet. - Maya and Jaime, August 2023
Tunjuk Lagi