Pengguna Tetamu
24 September 2024
A wonderful place to stay and visit the abbey but too many odd glitches with the accommodation that a 4 star hotel should have ironed out. Similarly an expensive breakfast was organic/bio/local/chef designed but lacking a decent cup of coffee prepared to order rather than self service from a thermos flask. Any reason why no croissants or speedy replenishment of the buffet dishes?I would not be encouraged to take dinner here as a result . A difficult thing to define but easy to spot by its presence or absence: generosity of welcome….a kettle , milk and tea/coffee materials in the room, maybe a biscuit or two is a welcome, an empty bottle that can be filled at the machine by reception is not! Again, a lovely lounge to settle down with a pre dinner glass of cremant but a few complimentary peanuts would have been appreciated . Sadly I could go on. No, nothing terribly wrong and the staff were helpful, it’s just that design and saving the planet have taken precedence over function and hospitality. Do visit, it is a special place but ‘could do better’
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