Hotel berhampiran Crosspoint Nazarene Church, Fort Worth

Breakfast buffet was good. Room was basic for $300/night. Stayed in better for less.. Front desk women were really kind at check-in.

Good hotel. However, in this price range, I would have expected house keeping everyday. According to the front desk, they are coming only every second day. Not nice to come back after a busy day and see your room / bed not cleaned up. Feels a bit cheap. Would not stay here two night in a row again.

The valet and greeters were friendly and welcoming. Our Jr. suite was very nice and clean. Pleasantly surprised that there were two tv sets, one in the living area and a secondary one in the bedroom. The indoor swimming pool area is small, but I'm not traveling with children, and it was nice that I can float. Jacuzzi was hot to my taste, yet not hot enough for my husband. The Jacuzzi did not have a strong jet stream. Unfortunately, the women's restroom is missing a sink. Breakfast was great! Fresh hot pancakes and eggs made to order. Overall, I would give it a score of 4.8. Sad that the patio area was not available to the public. Because of the location, service, and now knowing that the place is available for events, I know I will be promoting this location for my high school reunion.

Ia adalah bilik yang sangat luas. Itulah kelebihan terbesarnya. Kakitangannya cukup mesra. Lokasinya betul-betul dengan perjalanan pantas jadi ia cukup selesa. Satu-satunya perkara negatif ialah mentol lampu baharu perlu ada di dalam almari kerana anda tidak dapat melihat apa-apa jika anda meletakkan barang di sana.

Holiday in 環境和服務還是可以保證的，在陌生的城市不願意踩坑的話可以直接預訂

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

First, the good. The staff was great. They did the best they could with what they have to work with. This Springhill could use a refresh. Here was my experience. I checked in and went to my room. The room looked fine, but oddly, the vent fan was on in the bathroom. And I'm glad it was, because that let me know that the light was burnt out in the bathroom. I called down and let them know, and since I hadn't unpacked, we decided it might be quicker and easier to move to a different room. They brought new keys and met me at the new room. In the new room, the TV wouldn't work. No signal. Again, the staff came to trouble shoot and they couldn't figure out why it wasn't working. So it was on the the third room. When they brought my keys for room three, they also brought a few bottles of water and some microwave popcorn. Nice touch. The new room worked fine. Until it was shower time the next morning. When I pulled up the tab to divert the water to the showerhead, it diverted about half the water. So I had water through the showerhead and through the tub spout. And finally, I was happy to have the shampoo, conditioner and shower get dispenser on the wall in the shower. I prefer the dispensers to the little plastic bottles, and the shampoo and conditioner were good quality products. But when I pressed the pump for the shower gel? It was empty... :-( All in all, great people working at a property that apparently needs some attention.

Loved it. Was even able to have them schedule a food delivery which I appreciated! Michelle at the desk, 5 stars!