Hotel berhampiran Gateway Park, Fort Worth

Thank y’all so very much for the great stay. My daughter and I are very thankful for the extra mile front desk and housekeepers done for us thur I time of needed a place to stay. Thank y’all stay safe an bless. Keep blessing the next guess that walks in. GOD bless y’all.

I was only in the area for only 1 night and needed a place to sleep. The staffs at the front desk were nice and it was an easy check-in and check-out process. I didn't spend too much time looking around the room I had but it was clean enough for me. It was so cold that night but I'm glad the heater worked very well. Having a whole kitchen plus a fridge for the price is not a bad deal. There were even plates, bowls, and utensils.

The hotel stay was good for the night we needed in Fort Worth! There were restaurants and fast food places nearby that made the stay more enjoyable

The hotel was clean and appeared to be newly renovated. the staff was very helpful and the breakfast was good. I would definitely stay there again

Everything good with the people good room nice gym too go workout 🏋️‍♂️ with your friends and family

This Candlewood Suites is a gem. We come back to this place everytime we come to Fort Worth. The staff are extremely professional, and courteous. The Manager is a wonderful lady, who treats her guests like family. Shes strict with her rules, but kind with her explanations about the rules. During this pandemic, she stands above all the hotel mgrs we've met. And abides by the rules to keep everyone safe. This hotel is clean. There is no smoking allowed inside. But there are areas outside for that. The rooms are spacious. Very comfortable beds. Full kitchenettes. A free laundry area. A pantry for essentials. A lending pantry, with cooking supplies, games, etc. A dvd lending pantry. WiFi works great. Netflix users will have no problem with the WiFi. Everyone who works here are super friendly, if you have a problem with your room they will fix it asap. We enjoy our stays here, and will continue to return.

My husband and I had a good stay. The room was very clean. The beds are very comfortable. Very quite and safe place to stay. The only bad thing was there pricing on the food and drinks they have down stairs. We got an ice cream really really small cup ice cream 7dollars( crazy). But still bought it and still ate it lol Thank you for a safe and quite place to stay.

First, the good. The staff was great. They did the best they could with what they have to work with. This Springhill could use a refresh. Here was my experience. I checked in and went to my room. The room looked fine, but oddly, the vent fan was on in the bathroom. And I'm glad it was, because that let me know that the light was burnt out in the bathroom. I called down and let them know, and since I hadn't unpacked, we decided it might be quicker and easier to move to a different room. They brought new keys and met me at the new room. In the new room, the TV wouldn't work. No signal. Again, the staff came to trouble shoot and they couldn't figure out why it wasn't working. So it was on the the third room. When they brought my keys for room three, they also brought a few bottles of water and some microwave popcorn. Nice touch. The new room worked fine. Until it was shower time the next morning. When I pulled up the tab to divert the water to the showerhead, it diverted about half the water. So I had water through the showerhead and through the tub spout. And finally, I was happy to have the shampoo, conditioner and shower get dispenser on the wall in the shower. I prefer the dispensers to the little plastic bottles, and the shampoo and conditioner were good quality products. But when I pressed the pump for the shower gel? It was empty... :-( All in all, great people working at a property that apparently needs some attention.

Front desk was knowledgeable about dealing with last minute guests who had American Airlines vouchers. It had been a long day waiting at the airport for a flight that was eventually cancelled and he had a good sense of humor which lifted my spirits. Check in was efficient and informative. Requested and received a quiet room which was clean and I was thrilled there was a microwave. Room was clean, bed was a little on the firmer side. Breakfast opens at 6am. I arrived around 8:15am. There were only a few guests there and it was very peaceful. I didn’t have high expectations for the breakfast and was pleasantly surprised when I found many options I liked and left very full. A lady was on the front desk the day of check out and she had excellent data privacy practices when I had to be reminded of my room number after breakfast which I had forgotten after checking in the day before. She was very helpful when I needed to order a taxi back to the airport - reassuring me when the driver was a little later than the time he had given her that they were familiar with the driver and he was very reliable and would turn up. Though I didn’t have to pay for my night at the hotel because it was paid for by the airline, I noted it was only $87 for the night which is very reasonable for what was given in return. The only thing I wished for that wasn’t there would have been a couple of bottles of water in the room.

This is a remodeled Raddison, so of course its a nice hotel. Unfortunately, the brought in a management company to save money, and boy does it show. After arriving and being verbally berated by a sexist GM, who made me cry in the front lobby- in front of all his employees- and told me that's a ”Me problem, not a WE problem”/ I should get my emotions under control. After this, he had his staff stalk me around to sign a new contract under duress. The rest of our stay, we got to see him run and hide from us when we walked by, stand up on the big staircase and glare at us and watch us. I paid a LOT of money to be at that hotel, and I felt like I was begging them to take my business. I called the managment company, and they didnt seem to want to deal with me at all about this. Braydon Skelton is one of the worst people I have ever met in my life. After a stressful check in, we experienced some of the worst food we ever have had at a hotel (except the sandwiches, those were amazing). Only one waitress for breakfast in the morning, no free coffee either. When we had a dinner of sweet potatoes with capers (so gross), I spit out the first bite i took. After I thought this was the worst dinner i ever had, a nice big big cockroach crawled onto our dinner table to help us eat. Immediately we left that room and ordered a pizza from down the street. Overall, I felt fearful, scared, unappreciated and abused at this hotel. I called the management company and never heard back from them. The GM Braden made a half hearted attempt to reach out to me but never got a hold of me. Honestly, I was scared and fearful to even answer the phone. It sucks, because we have been repeat customers of this hotel before they changed management in December. I would recommend this hotel for people only passing through, but not for events. and If you care about people and how other people treat customers or humans.. I would NOT recommend this hotel. For the record, I have been waiting for a couple weeks to write this to see if someone from management company would reach out to me about my terrible experience, and they did not.