Hotel berhampiran St. Patrick Cathedral, Fort Worth

Pekerja sangat bersopan santun dan mesra. Saya kecewa apabila saya terpaksa memberi valet kereta saya pada kadar $30/malam, yang saya tidak dimaklumkan sebelum ketibaan. Saya rasa saya harus menyebut supaya orang lain tahu apa yang diharapkan. Lokasinya betul-betul di pusat konvensyen, iaitu kira-kira 3 batu melalui perjalanan kereta dari Stockyards. Bilik itu bersih, begitu juga hotel. Saya berasa benar-benar selamat tinggal di sana dan berpuas hati dengan penginapan saya secara keseluruhan.

Beautiful hotel!! I work in the hotel industry, I spent 10+ years in housekeeping, from housekeeper all the way to executive housekeeper amd I am super critical about hotels. I have also worked for Hampton Inn & Suites before. This property has a very well trained staff, extremely professional welcoming front desk staff and super clean beautifully maintain super clean rooms and facilities. 5 stars all the way for this property!

My daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall. However, these are the weird things that ruined our stay: - The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be. - The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air. - Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way. I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room. - (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay. - They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay. I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.

I had a fantastic stay at this hotel! The room was exceptionally clean, the location was perfect for exploring the city, and the restaurant downstairs served delicious food. Highly recommend!

Great Stay, great service

The Hotel was amazing, the front desk was very helpful and incredibly professional. I would 10/10 stay with them again. I enjoyed my stay and can’t wait to go back.

Good hotel. However, in this price range, I would have expected house keeping everyday. According to the front desk, they are coming only every second day. Not nice to come back after a busy day and see your room / bed not cleaned up. Feels a bit cheap. Would not stay here two night in a row again.

The valet and greeters were friendly and welcoming. Our Jr. suite was very nice and clean. Pleasantly surprised that there were two tv sets, one in the living area and a secondary one in the bedroom. The indoor swimming pool area is small, but I'm not traveling with children, and it was nice that I can float. Jacuzzi was hot to my taste, yet not hot enough for my husband. The Jacuzzi did not have a strong jet stream. Unfortunately, the women's restroom is missing a sink. Breakfast was great! Fresh hot pancakes and eggs made to order. Overall, I would give it a score of 4.8. Sad that the patio area was not available to the public. Because of the location, service, and now knowing that the place is available for events, I know I will be promoting this location for my high school reunion.

Great price and decent room. Location was perfect and corner Bakery being in lobby was icing on the cake. Loved easy in for parking my husband’s large truck!

Ia berada di pusat bandar, jadi ada baiknya anda menjelajahi bandar, tetapi tidak ada tempat letak kereta. Ia baru dibuka, jadi sangat bagus dan bersih. Restorannya sangat mewah dan agak mahal. Singki di bilik mandi agak tidak selesa