Hotel berhampiran Praca Argentina Castelo Branco, Fortaleza

Pontos bons: localização e café da manhã. Mas só. Por fora, o hotel parece moderno, bem cuidado, mas por dentro é velho e falta manutenção. Fui a trabalho, ia dividir um quarto com uma colega, e eles reservaram um quarto com cama de casal. Nós tivemos que insistir para trocarem. O quarto em que ficamos era amplo, tinha 4 camas, e um ar condicionado minúsculo, que não deu conta. Só uma chave para duas pessoas. O vaso sanitáiro entupiu e transbordou no banheiro, sujando tudo. Pedi ajuda na recepção e disseram que não tinha ninguém para resolver, e ainda deram a entender que a culpa foi minha. Pedi outro quarto e não tinham. Com a minha insistência, alguém foi ver, mas só desentupiram, o banheiro continuou sujo e alagado. Viajo muito a trabalho e esse foi um dos piores hotéis que peguei.

We highly recommend the Sonata hotel and restaurant. Especially the waiter Regys. Nice and polite, always ready to help. I will be back in this place . We highly recommend the Sonata hotel and restaurant. Especially the waiter Regys. Nice and polite, always ready to help.

Always a comfortable stay at the holiday Inn Fortaleza. The rooms are fairly large and comfortable for any length of stay. The hotel provides a decent breakfast to get your day started. Also a restaurant on site with cocktails good food and great service. The staff here are friendly and happy to help guests. Augusto the manager is always available to lend a helping hand if need be with a smile on his face. I’ve been all over the world in all kinds of hotels and when I’m in Fortaleza for business or pleasure this is my number one pick.

I know this property as I had stayed there previously and it is to be remembered for the excellent meals available for breakfast, lunch and dinner! Buffet options featuring an outstanding variety of meat, fish, chicken, vegetables and so many combinations! Typical Brazilian meals such as the feijoao are deliciously prepared here! Waiters Andre and Wilson are among the best as they are so kind, humorous, smiling, and serviceable in the restaurant and they are the ones that encourage to come back all years! Other advantages of this Brasil Tropical hotel are very well-known including the location close to the beach, ample rooms with views to the amazing Meirelles skyscrapers and sorrounding area, and a swimming pool located in the ”cobertura” (roof) allowing to have sun baths and also the service of drinks. But what was a complete unpleasant surprise was the fact that at check in Mr Alysson charged me a fee of 215.47 Reais that is fully improper and incorrect as my prepaid booking was completely prepaid in advance (redundancy in my statement is on purpose) and the voucher very clearly stated that my reservation was fully prepaid. Brasil Tropical hotel is the only one doing this in Fortaleza and perhaps the only one in the whole Brazil! I was astonished to see how rude and intransigent Mr. Alysson was as he even did not allow me to get in touch with my travel agency. At a later stage, I spoke with the hotel manager Pedro Ruau and he explained me that the fee was because my travel agency used Decolar as intermediary, which is used to charge the 10% to the guest. But the one who loses was me and no other than me! For this reason and only for it, I am not composing a review featuring this establishement as excellent (because for all the other reasons it is a very good beach hotel).

Excelente atendimento, ótimas acomodações. Os colaboradores são gentis e prestativos. Fica muito próximo ao aeroporto, então, para quem quer uma hospedagem prática, vale muito a pena.

Hotel limpo, amigável, funcionários atenciosos e gentis. Quarto simples e limpo. Roupas de cama cheirosas. Refeições muito bem feitas e com preços “ok” para valores de hoteis. Da recepção ás camareiras ao deixar o hotel, todos foram muito simpáticos.

Hotel maravilhoso! Custo benefício excelente, atendimento bacana, quartos amplos e aconchegantes e além de tudo, ainda oferecem uma opção pra veganos/as!! 🥰🥰💚💚 Amamos e certamente retornaremos!