Hotel berhampiran Arnison Centre, Framwellgate Moor

Excellent stay, room,, restaurants,, staff friendly help full, the spa very enjoyable. One big draw back you only get one hour on your arrival day. I've never had that in any hotel it should be at least two hours. On checking out morning you have till 11am. In all a very pleasant stay 😊

Truthfully this was a panic-booking! After LNER cancelled every train moving southbound from Newcastle, I just chose the cheapest place I could find in the city I was stranded in. With easyHotel, check-in was super seamless even though we had to wait a little bit in queue. Receptionists were friendly and helpful, and walked us through check-in and check-out. Arriving in our room, it was definitely cozy but it absolutely did the job for what we needed for the night! It was clean, bed was comfortable, there was television for entertainment, a table and a chair if you need them, toilet was spotless, and shower had wonderful water pressure. We were even allowed to order in food from Deliveroo at two separate occasions, which we thoroughly appreciated after a long and disappointing journey of cancelled trains and bitter weather. We had a fun dinner in our room while watching rugby, it just made for such an enjoyable stay! We slept really well and got freshened up for a new day with no hassle at all. Check-out was, of course, seamless once again and once we got out of easyHotel in the daylight we came to appreciate the stunning scenery of Newcastle we were nestled in! The location was surprisingly so nice, and I couldn't have asked for a more perfect accidental stay to a new city. It definitely relieved so much of our tiredness and disappointment from the previous day. Definitely a 10/10, would recommend you to stay in at easyHotel if you're planning a short trip or a cheap alternative ♡

Stayed at The Grand Hotel for 3 nights with breakfast. Only a short bus ride or car ride away from Sunderland train station and easy to find as it’s on the beach front with walking distance to restaurants and cafes and amusement arcades. There is also a Morrisons which is only a 5 min walk from the hotel. The staff are very helpful and friendly, the hotel is very clean with everything you need in your room from ironing board trouser press iron hairdryer tea and coffee kettle a safe phones and a huge tv. There is also a gym a large swimming pool and sauna and steam room and a jacuzzi hot tub. Loved my stay here and I will defo be back! Soon I hope 😃😃

A friend who was also staying at the hotel had an accident away from the hotel. He tripped over a paving kerb cutting his head. The reception staff were very helpful in cleaning the cut and supplying plasters.

Stayed overnight, room top floor really not suitable if you have a mobility problem, table booked for 7pm went to bar area to have a drink beforehand, no seats so we asked where to go a member of staff showed us where to go. We sat down when another staff member said we had to move couldn’t sit there ? We explained we had been shown these seats to sit on . Anyway we ordered two Irish coffees. They took an age to come and then they were just tepid certainly not a nice hot Irish coffee , we alerted a waiter who said sorry I’ll get another well that didn’t happen. Food came and was. Lovely. An altercation broke out where the manager was called ,whom in my opinion made matters worse during which she used bad language within her altercation with guests think she was Lisa. . Our twin room was small but adequate spotlessly clean and the comfiest of beds a good nights sleep was had . Would I recommend. All I will say it was ok for a night , will I return I very much doubt it I’ll stick to either Ramside or Redworth hall . At check out we did mention our complaints to reception he was very apologetic . Sorry Bowburn Hall .

Lovely room - decor, size, bathroom everything spot on bar the temperature of the room super super cold the little heater didn't do much and didn't produce much heat with it being winter me and my Mother were extremely cold and bad to resort to wearing our jackets in bed, can't fault anything else.

Stayed in a family room which was small but had everything we needed. Location was good, just 10 minute walk into city. Breakfast was included and had a good selection. The receptionist was really friendly, chatting to the kids and making them laugh. There was a reasonably priced car park right next door. We would definitely stay here again.

the service was great and it was clean, and very much nearer from the station

It's a good price for where th hotel is it's nice and close to everything! But the restaurant inside th hotel has actually shut down and we didn't no this until we actually went to get food which was abit annoying! The staff were ok but not as friendly and nice as other hotels I have been to. I am diabetic and my blood sugar was dropping we tried to ask for help but they weren't to fussed thankfully there was a vending machine

Credit where credit is due, I stay and eat in different hotels all week with work and have done for the past 7 years so I’ve tried a lot of dishes and steak. The steak I’ve just had was up there with one of the best I’ve eaten. You can tell the chef knows and loves his steak. I’ve had to ring reception to pass a message on to him as it was that good! I’ve never done that in 7 years. Found out he is called John, please keep a hold of him. The fella knows how to cook. Absolutely delightful, take a bow John. 👏🏽👏🏽👏🏽👏🏽👏🏽