Hotel berhampiran Marks and Spencer, Framwellgate Moor

Excellent stay, room,, restaurants,, staff friendly help full, the spa very enjoyable. One big draw back you only get one hour on your arrival day. I've never had that in any hotel it should be at least two hours. On checking out morning you have till 11am. In all a very pleasant stay 😊

Truthfully this was a panic-booking! After LNER cancelled every train moving southbound from Newcastle, I just chose the cheapest place I could find in the city I was stranded in. With easyHotel, check-in was super seamless even though we had to wait a little bit in queue. Receptionists were friendly and helpful, and walked us through check-in and check-out. Arriving in our room, it was definitely cozy but it absolutely did the job for what we needed for the night! It was clean, bed was comfortable, there was television for entertainment, a table and a chair if you need them, toilet was spotless, and shower had wonderful water pressure. We were even allowed to order in food from Deliveroo at two separate occasions, which we thoroughly appreciated after a long and disappointing journey of cancelled trains and bitter weather. We had a fun dinner in our room while watching rugby, it just made for such an enjoyable stay! We slept really well and got freshened up for a new day with no hassle at all. Check-out was, of course, seamless once again and once we got out of easyHotel in the daylight we came to appreciate the stunning scenery of Newcastle we were nestled in! The location was surprisingly so nice, and I couldn't have asked for a more perfect accidental stay to a new city. It definitely relieved so much of our tiredness and disappointment from the previous day. Definitely a 10/10, would recommend you to stay in at easyHotel if you're planning a short trip or a cheap alternative ♡

Stayed at The Grand Hotel for 3 nights with breakfast. Only a short bus ride or car ride away from Sunderland train station and easy to find as it’s on the beach front with walking distance to restaurants and cafes and amusement arcades. There is also a Morrisons which is only a 5 min walk from the hotel. The staff are very helpful and friendly, the hotel is very clean with everything you need in your room from ironing board trouser press iron hairdryer tea and coffee kettle a safe phones and a huge tv. There is also a gym a large swimming pool and sauna and steam room and a jacuzzi hot tub. Loved my stay here and I will defo be back! Soon I hope 😃😃

The Queens Head is a lovely little BnB/Pub my partner and I both slept incredibly well, the room was spotless and the facilities were well maintained. The pub it’s self was lively with a friendly atmosphere, incredibly attentive staff and the breakfast was to die for. I could not recommend the eggs Benedict more. I would 100% stay here again and recommend it to my friends.

Stayed overnight, room top floor really not suitable if you have a mobility problem, table booked for 7pm went to bar area to have a drink beforehand, no seats so we asked where to go a member of staff showed us where to go. We sat down when another staff member said we had to move couldn’t sit there ? We explained we had been shown these seats to sit on . Anyway we ordered two Irish coffees. They took an age to come and then they were just tepid certainly not a nice hot Irish coffee , we alerted a waiter who said sorry I’ll get another well that didn’t happen. Food came and was. Lovely. An altercation broke out where the manager was called ,whom in my opinion made matters worse during which she used bad language within her altercation with guests think she was Lisa. . Our twin room was small but adequate spotlessly clean and the comfiest of beds a good nights sleep was had . Would I recommend. All I will say it was ok for a night , will I return I very much doubt it I’ll stick to either Ramside or Redworth hall . At check out we did mention our complaints to reception he was very apologetic . Sorry Bowburn Hall .

More like a club 18-30 experience. The hotel was fantastic, food excellent and staff went way, way beyond. However, the main function of a hotel is to have somewhere to sleep. The hotel had two weddings on the night of my stay and between 12:45 and 14:30 I was unable to sleep for the screaming, laughing, partying that was going on throughout the corridors. I never heard any staff trying to resolve the situation, just plenty of noise. I had to pay £20 surcharge for my dogs to stay and they were not allowed In the restaurant - which is very reasonable, but have to say that they were better behaved that the other animals who were not required to pay any surcharge or not required to follow any basic behavioural rules. On checkout, I was not even asked if I had a pleasant stay. I assume the staff did not want confirmation of their mismanagement. If this is the sort of establishment used but Trip.com, then I can only say first impressions go a long way and I will stick to other hotel brokers in future.

Hotel is good location for trip to Metro Centre - approx 10 mins walk. Hotel is right next to TGI Fridays, and a wee local restaurant called the Skiff Inn. Would highly recommend the Skiff Inn - food is delicious. Hotel is within walking distance of Asda and Aldi (see photo) and other retainers within the retail park nearby. Staff were very helpful during our stay. Breakfast was good both mornings. Ice machine in lobby is fab if you want drinks/water in your room. Would definitely stay again.

Credit where credit is due, I stay and eat in different hotels all week with work and have done for the past 7 years so I’ve tried a lot of dishes and steak. The steak I’ve just had was up there with one of the best I’ve eaten. You can tell the chef knows and loves his steak. I’ve had to ring reception to pass a message on to him as it was that good! I’ve never done that in 7 years. Found out he is called John, please keep a hold of him. The fella knows how to cook. Absolutely delightful, take a bow John. 👏🏽👏🏽👏🏽👏🏽👏🏽

the service was great and it was clean, and very much nearer from the station