FairBridge Inn Express Frankfort

It was a decently priced place. Floor in room looks like it hasn't been swept for weeks. Dead bugs everwhere.

This mught not be a fair review as they are working on the place. Some of the people just looked shady and we walked up on someone smoking something in a glass tube. They were jumpy.

We could not get a receipt for our charges, & the room had an oder that gave us a head ache.

There actually wasn't one thing I liked about this property! When I first arrived, they tried putting us in a room that WAS NOT cleaned, the beds were a mess and there was food and drinks laying around everywhere. THEN when we got put in a different room, we left and came back from the store, our key wasn't working, so I went to the front desk and they said my room that I had ALREADY stayed in, was in some other persons name and that we were in their system under a completely different room then the first two! So they had to switch us to that room in their system! The person that was there wasn't even aware of what had happened. Another thing I wasn't fond of was AS SOON AS I got out of my car and tried to go inside the first room some man walked out of the room beside that one and asked me to bum a cigarette! It was VERY unclean and they whole staff I encountered was VERY rude and unprofessional! I will NOT be going back to this hotel!!! Also if I hadn't of already paid for the room for two nights I would have left that night we got there! I wasted my money on this place and it is very upsetting!

You get what you pay for, but didn’t reflect what was shown on website. Also not very clean.

The pictures on your website are from a magazine not this property. I reserved 2 beds and end up in a king bed for 2 nights. Luckily i packed up all our belongings after the 1st night and sure enough there was someone else in our room when we returned, them they gave us a room nextdoor which was also already occupied. Then they gave us what they considered a new room. The only thing new was the desk chair, 2 new lamps and a new sick. But let me mention a toilet that ran all night long. I worked on it as well as my father. They didn't take it seriously the next morning so I hope they enjoy thete hefty water bill. I think they cater to people that have been evicted from there home. My idea of renovated means the whole room not just maintaining it. Very old and not maintained.

It was around 30 degrees the night we stayed and the heater did not work. The bathroom floor was covered in animal hair. The food we put in the refrigerator froze within the 6 hours we stayed there.

Well first thing I was booked into a room and when I opened the door there was a lady already laying in the bed and I didn't get there until late so it 2:00 in the morning with temperatures in the single digits I had to go back out into the code and go back up to the front desk and get a newer and that room the heat had been off all day and by the time it finally heated up it was time for me to leave. So really it was just a waste of my money all the way around and I think I should be refunded that money

No signs for hotel. rooms are not updated as shown in pics. Appears to be used as a weekly pay living place. My husband and I did not feel safe. We stayed because we had to. no housekeeping! basic tv channels with espn and the tv was very snowy, HORRIBLE EXPERIENCE!!!!! had to stand outside to check in, no lobby, no complimentary breakfast, not even a coffee pot in the room