The Atrium Hotel

While others mention the hotel location as a weak point due to the surrounding area (homeless people etc), we feel that the proximity to the Frankfurt train station and historical sites means that it is very accessible. On the other hand, the aircon does not seem to work even though it was set at lowest temperature possible. With the extra bed set further away from the AC in the room, the person sleeping there gets warmer faster. While the hotel is listed as a four star hotel, it does not have any amenities that justifies the rating

Great location ! Just walk for 10 min straight to central train station.The staff was friendly,room was quiet and clean.I stayed a night and it was perfect,because I arrived from Berlin by train and next morning went to the airport by train .

⭐⭐⭐⭐⭐ This is one of the best hotels to stay at in Frankfurt, especially for the price! The location is fantastic — just a few minutes’ walk from Frankfurt Hauptbahnhof, which makes it very convenient for getting around the city. I really loved this hotel. The staff were so friendly and welcoming, the room was spacious enough and comfortable specially with a toddler. For the location, comfort, friendly service, and super reasonable price, I think this hotel is a fantastic choice. I would definitely stay here again!

I everything started when I arrived to the hotel about 12:40 pm and wanted to check in, the manager said I need to pay the extra 15euros for early check-in and I decided to walk around and wait until 3 pm. When I came back he checked me in, so after like 2-3 mins there I realized it wasn’t the room I booked online. The room looked like it’s the room for disabled people. Additionally, I have rhinitis and the room looked super dusty so I asked the manager to change the room directly. He said they only have same 2 rooms of this type and offered me to upgrade and pay about same amount I paid online for a double room, I refused and said I want a refund and I will choose another hotel then. Also the reception desk refused to call the manager to explain the situation why they scam people (it was 3 pm and he said he can’t disturb the manager as he is sleeping !!!). When I went upstairs to the room to pick up the luggage he started to call someone in Arabic and talk quickly. So by the end I left the hotel without the refund, booked another one. Trip.com also tried to resolve the issue, but the hotel didn’t respond. Absolutely do not recommend, scam and fake photos

It is very nice hotel in frankfurt city center and close to Frankfurt am main bahnhof , very nice clean room

A suitable hotel for a short stopover; the surrounding area is quite lively. It is comfortable and clean, offering good value for the price.

Nice location, great hotel

The hotel does not have Ac, it is not advisable to stay during summer, they kept the small table fan, which was not sufficient in the hot weather. Hotel needs improvement in handling the guests during summer.

The location is very close to the central station and right in the heart of the city. Staff are amazingly helpful and friendly. I totally enjoyed my stay.