Hotel berhampiran Marshalls, Franklin

I've stayed at many Fairfield Inns around the US over the last 10 years or so, and this one was the least impressive. I responded to a customer survey after my stay and received no reply, so I guess I'll let other potential travelers know the issues we encountered in this forum. First, there was no one at the front desk from about 7pm to 7am. There was a sign on the desk saying this was due to Covid., though how this could be true when there is someone manning the desk during the busiest parts of the day I don't know. Seems more like a cost saving measure to me. And despite signs everywhere saying masks were mandatory, most other guests we came across at all different times during our 9 day stay, were not wearing them. We felt like the hotel was not policing this at all. A bigger issue is that they call themselves a non-smoking hotel, yet it clearly is not. We could tell that our room had been smoked in previously, though it was not a severe odor or we would have left. What the hotel did totally reek of was pot, pretty much every night we were there, the dank aroma of ganja filled our hallway. Like, you could have gotten high off it if you stayed in the hallway and just breathed! Obviously hotel staff never makes a pass through the place or this would have been noticed. The room itself was clean, and beds were some of the most comfortable we've slept in lately. A/C worked perfectly, with thermostat turning it on and off as appropriate. It was impossible to make the room really dark for sleeping, with a large gap under the door letting light in from the hall, and numerous LED's in the room. Room had a small fridge and a microwave. Room was quite quiet at night, probably largely due to occupancy being way down due to Covid. Pool, which we were told when reserving was open, was not, again supposedly due to Covid. The only significant room issue was the bathroom. It had a separate sink area, which normally would be nice, but this one was so tiny we really felt cramped using it. The bathtub/shower appeared to be recently retiled in a very mod, textured white tile, but the fixtures were total crap. You could actually pull the tub spout away from the tiling when lifting the water diverter. Water pressure was OK, and no shortage of hot water. We have previously stayed at the BW right next door to this place, and will say we found this place was definitely better, but barely. Hotel is about two blocks from an I-495 exit. There is a grocery store about a mile away, and a big convenience store and three gas stations just a couple blocks away.

Clean and smells good!, ample parking space, there is a bar, conference center, friendly and courteous service and lastly there is a warm free cookie welcome gift! 😁 Place is also near restaurants with different cuisines. A great location for a stopover! Room and Bathroom is also elegant looking!

Having come from abroad to visit a friend living nearby, I recently spent 3 nights at the Home2 Suites Hotel and I was really impressed with the entire enterprise: My room was spacious, clean, nicely designed and well-equipped with a comfy bed that was hard to get out of in the morning (in a good way). A big thank you to Destiney, the super sweet and helpful lady at the front desk who promptly took care of any request I had. I wasn't planning on eating breakfast due to my keeping kosher, and while the kitchen is not ”certified kosher”, their breakfast featured a number of wrapped items with a kosher symbol so I was able to have eat well before I left every morning!! The awesome guy who runs the kitchen told me that he strives to be accommodating to kosher-keeping travelers by stocking breakfast with some wrapped, kosher items -- a big thank you for that level of caring! While I booked the hotel rather randomly and based on its convenient location, I would definitely go back if the need arose. Highly recommended.

After a really long day of travel I got to the hotel and was greeted by Breanna at the front desk. She gave me what I can call the initial hotel greeting, asking about day, flight and the rest. She was very polite and courteous and had a smile the whole time. I go to my room and kinda settle in then decide to grab some food nearby. When I came back a couple hours later, Breanna saw me and was all smiles and very welcoming even remembering my name. Probably the best greeting I have had in a long time. Hotel is beautiful and comfortable. Will be using it again when I am in town. Thank you

不誇張！自駕旅遊的話完全就是很棒的地理位置～附近生活機能佳，附近還有******🥹超市、餐廳開車五分鐘左右都可以到～到市區或附近知名景點三十到一小時不等，重點是這裡的住宅環境十分舒服，很清幽！房間也很舒適整潔，這裡的服務人員也都很親切，超級喜歡！

I stayed one night at the Holiday Inn Express in Woonsocket. The hotel was decent from a cleanliness standpoint but that was about it. The area around the hotel was rather rough with homeless people hanging around the parking lot. There was a lack of decent restaurant options nearby with only a second-rate taqueria and a diner in walking distance. The breakfast the next morning was so poor that I ended hardly eating and going out for breakfast. Overall, this was subpar for the brand.