Hotel berhampiran Skinroom, Frankton

Do not stay here unless you plan on having a terrible night’s sleep. This hotel is a nightmare! There is a sign as you enter the room saying “no discos or parties” which is just as well because there is plenty of that going on, on the street below for you to enjoy while trying to get to sleep until 3 or 4 am. The only good thing initially about the hotel is the location however that soon proved to be a negative with the insane amount of noise until super late (music, loud cars, people yelling and an odd humming noise in the ceiling). The room - especially the bathroom is lower quality more like a 2-3 star hotel. I have no idea how this is considered 4 star! The toilet seat was yellowish and well used - not attached well to the toilet and slid around. The shower water pressure is weak and positioned for people who are short. The carpet is well worn and the towels small. There are limited parking spaces which are first come first serve. Terrible customer service. The people at the front desk are unhelpful and did not explain how to get into the hotel after hours leaving me stranded outside until they finally answered the phone and hurriedly provided a code for the door. The lift sounds like it is about to break and was out of order at 1am. This hotel is perfect if you don’t value sleep, quality and friendly customer service. I would prefer to eat a cheese grater than stay here again.

The staff are amazing. I had a health scare while I was staying there. The closest ambulance was 3 hours away. One of the staff members I believe her name was Kodie, drove me in her own vehicle to the hospital. She was amazing. I can't thank her enough.

Friendly staff who gave us good restaurant recommendation. Cozy and clean stay

設施：很全 衞生：乾淨利落 環境：安靜，雅靜 服務：熱情細緻

Absolutely one of the best in hospitality, Service, spacious and beautiful rooms. So caring and thoughtful whilst our stay as our Mum was in Waikato Hospital. They really went above and beyond, can't really thank them enough. Maree and Grant are superb hosts and we would refer them to anyone 😊 Thank you for Everything!!! Simon Bel and Boys

We stayed early Nov 2023 for our sons wedding. The accommodation is very clean and everything there that you need. Large bathrooms and there was plenty of water and milk provided in the fridge on the first floor. The beds were large and comfortable. The venue for weddings is perfect, plenty of parking and room for large groups in the common areas. The reception room is perfect with a view from all the windows it makes a great backdrop for the photos. The grounds are very well kept and it was a delight to stay there. The staff are so attentive, hard working and so friendly and efficient. Check in was a breeze, very informative and helpful. The continental breakfast was very well catered for starting the day. Thank you everyone at The Narrows Landing, I will be highly recommending to family and friends.

This is a very nice Ibis hotel. It is in the cbd adjacent to the river. It's sister hotel Novotel is next door. We only stayed one night, were upgraded to a river view room on the 7th floor. I liked the recent refurbishments which reflected the maori (indigenous) heritage of the area and there were lots of nice touches in the decor. We slept well on comfy and firm beds. Our accor gold status was recognised at checkin. We arrived in in the evening and parked on the street which was free after 6pm. Noted other reviewers comments on the valet parking charges which we didn't require. The first two hours are free during the day. See parking meter photo for details. We enjoyed a fabulous meal in the Ibis restaurant, using our Accorplus discount. The food was excellently prepared and well above the standard expected at Ibis properties. The breakfast was included in our rate and very nice. I would stay again if visiting Hamilton. NZ is not a cheap place to visit now post covid so I thought this property represented reasonable value for the room rate.