Hotel berhampiran Chamonix, Franschhoek

We had a spiffing stay at the hotel and thoroughly enjoyed the upstairs in the charming old traditional thatch roof building, staying in the room call Superior King Suite 2. From this room, you can look down the valley to see the mountains, as well as overlooking the beautiful resort pool. The pool is a very good size and features comfy sun beds, perfect for relaxation. The guest house is just a short walk from the main town, making it very serene and quiet. While sitting in the garden, you can hear the soothing sounds of songbirds and crickets. The staff are incredibly kind, with Elmarie standing out for her attentiveness and warmth. :-) The breakfast is delicious, offering a variety of options to suit different tastes. look forward to our return trip, Many Thanks

Way too noisy to make for a pleasant stay There were four of us in 2 separate rooms - we all had a terrible night's (rather lack of) sleep. A shame, because it's an attractive building inside & out; really clean; in a great location and (ironically) really comfy beds and lovely pillows and linen. But it is simply way too noisy to be viable as somewhere charging people to sleep. We arrived to the sound of construction noise - in fairness we had been pre-warned about renovations and makes sense to do such work out of season, but maybe not late on a Saturday afternoon. We were all woken up at 3.00 AM by screaming female voices. I assume guests after a good night out and get you can't control your guests' behaviour - but the screaming continued for half an hour, during which time hotel staff should have stepped in to tell them to show some respect to other guests and shut up. Then we were woken again by blaring music just after 6.00 AM. On phoning reception to point this out, we were told they know and it's the staff in the restaurant, who like to play music. It's terrible that it took guests to tell the hotel to tell their staff not to play blaring music at six in the morning. Some of the noise that blighted our stay was out of the hotel's control - but this was totally on them. Quite simply, the hotel staff wanted to listen to blaring music at six in the morning, without any care at all for paying guests, trying to sleep. This is inexcusable and shows utter contempt towards paying guests. The doors need better sound dampers and/or people who care about closing them as silently as possible - most of the slamming doors were early morning, so again I suspect staff not caring at all about the guest experience. And dogs constantly barking from very early morning, in between being woken by screaming and woken by music. This noise absolutely not in the hotel's control - but just added to the general cacophony and resulting sleep deprivation. In summary then not a hotel to book if you want a night's sleep, which is why you book a hotel. Mentioned to reception on check out, but got the sense they didn't care, as money already banked. And that's the really bad/sad part of this. A shame - could be lovely with a bit of consideration, care and a few adaptations.

This place is too luxurious. 5 star quality. I went there with my husband and kids for some R&R and that is exactly what we got. Far from the hustle and bustle of the city. It was cleaned to perfection, comfortable beds and lined, clean bathrooms etc. The staff is so friendly and helpful. We had an issue with the wifi but it was sorted out. We were in Villa 60, my only feedback is to have more storage space in the bathroom for toiletries and maybe a shower caddie for the shower gels and shampoo. I will definitely be back again and will recommend this place to friends and family. The views were just out of this world!!!

Lovely welcome with petals and fizz on the bed. The room wasn't large, but opening the window to see the view of the valley was spectacular, and the opaque bathroom wall slides back such that one can enjoy the amazing view through the Juliet balcony window. The hotel has relatively limited facilities, but is central on the Franschhoek main street, with the selection of high end eateries one way, and more casual dining the other (and Woolworths opposite). Allora is a great option at the shared entrance and breakfasts are huge/served by lovely people.