Hotel berhampiran Sartoria Appetiti, Frascati

I chose this hotel because we needed a place to stay for just one night before an early morning flight out of Fiumicino after our time in Tuscany (It is an easy 35-minute drive to the airport on Sunday morning), but I wish we could have stayed longer! The staff was so friendly on check-in and told us that we were welcome to explore the public areas of the villa, which are covered with beautiful paintings and frescos. They provided us with a write-up on the very interesting history of the Villa. Our rooms (we booked two for our family) were very clean and good-sized, with comfortable beds. Yes, the wifi was spotty, and the rooms could use a little updating in terms of things like outlets), but they really had everything we needed and the charm of the place makes up for those things. One room had a beautiful view of Rome, especially at night! We also ate dinner in the hotel's elegant restaurant and it was a perfect last meal before we left Italy. The service was wonderful, prosecco was flowing freely, and the food was delicious!

We visited here for 4 nights whilst we were in the area for a wedding. The hotel room itself was clean and spacious with a small balcony, although it would have been nice if the balcony had chairs. The hotel itself is in a rural location, and it would have been beneficial to have a car. The hotel helped us contact local taxi companies when we needed to get about. The breakfast was quite basic, toasties, pastries, cereal and fruit. We also did not see a restaurant/bar so facilities were limited.

Good location, pleasant service. Only problem with a window, that didn't close completely. Very good, in general!

This would be better classified as a 2 star hotel, the bathroom had rust and was neither well maintained nor properly cleaned. Water overflowed when you showered and the hair dryer was something out of the 70's. Everything felt old and neglected. Breakfast was poor. The personel were nice. Such a pity, the place needs a bit of care to be really nice but it's simply left to deteriorate. Would'nt advise it.

Recentemente ho avuto il piacere di soggiornare in B&B eccezionale in una quadrupla con dei colleghi. La mia esperienza è stata assolutamente positiva e sento di dover condividere la mia soddisfazione. Innanzitutto, vorrei sottolineare la pulizia impeccabile delle camere. Ogni angolo era lindo e brillante, creando un ambiente confortevole e accogliente che mi ha fatto sentire a casa. Il personale, Mimmo e Katia meriterebbero una recensione a parte. Entrambi estremamente cortesi, sempre pronti a soddisfare ogni richiesta con un sorriso. La loro disponibilità era davvero notevole, rendendo il mio soggiorno ancora più piacevole. Infine, vorrei esprimere la mia più alta raccomandazione per questo B&B. Se stai cercando un luogo vicino Roma dove soggiornare che offre comfort, un servizio eccellente e un’atmosfera accogliente, non cercare oltre. Consiglio vivamente a tutti di soggiornare qui. Non rimarrete delusi!

Lots of on site parking. Laundry service recommended across the hotel were amazing and friendly. Room was very small though. Blow dryer didn’t work. Not enough bench space in the bathroom. Overall cleanliness was great. The fridge was nice and cold. Although they don’t have a stocked fridge and you would have to go down to get bottled water. Variety of breakfast choices. Drinks were okay and coffee was from an instant coffee machine which was okay. Staff weren’t around often to ask for fresh coffee. Front concierge were friendly though and very helpful.

OK, let's not beat around the bush: this is the worst hotel I have stayed at for a very, very long time ! I was there for work, with a group of colleagues, and we ended up demanding a refund several days before we were due to leave because there were so many things wrong with this hotel. As soon as we arrived, the first issue arose: there was zero Wifi in the room I was given (even though we had emphasised before that we needed at least semi-decent Wifi for work). In order to get any kind of Wifi, I had to swap for a room without any air-con (bearing in mind that temperatures were - on some days - above 30 degrees C). So for minimal Wifi (between 1 and 2 bars), I now had to permanently leave my windows open throughout the night, so that I wouldn't wake up soaked in sweat in the mornings. Wifi throughout the hotel was a problem as well - there were hardly any areas where there was decent Wifi - I tried to make a Whatsapp voice call to my office in quite a few areas of the hotel and was usually cut off after about 10-20 seconds or so. Next issue: breakfast - first of all, the quality and selection of food available was very poor - in the bowl of fruit, there were frequently several fruits that were clearly rotting (which seems to indicate that none of the staff ever properly check). Also, whenever a guest is finished with their breakfast and leaves, it seems that none of the staff properly clean the tables afterwards - pretty much every breakfast I was down there, all the tables were still dirty and not properly laid with new cutlery. When I pointed this out to a member of staff, she just laughed at me and didn't do anything. Next issue - noise levels during the night: during several nights I was there, there was an unacceptable level of loud noise going on until the early morning hours - people shouting, partying, etc (at some point, it sounded like there were about 20-30 people or so in the room above me having a party until about 2am). Obviously, the fact that I had to keep my windows open because of the lack of air-con didn't help. Next issue - mould (or 'muffa' in Italian): in my bathroom there were clear signs of mould on the walls - because of all the other issues, I didn't even bother to tell the hotel about this. Finally - management & staff: First of all, I want to emphasise that there were some members of staff who were perfectly friendly (and almost seemed apologetic at times about the state of this hotel themselves). But some of the staff (at breakfast, for example), clearly did not give a s*** about the guests and did nothing at all to help. The manager - and I am guessing a lot of the flaws of the hotel and the staff attitude stem directly from him - was completely disinterested in any form of criticism (or anything else at all, really). He couldn't even be bothered to look up and acknowledge guests when they walked past reception and at some point, when my colleague wanted his room keys, basically just threw them at him. When I told

I had 2 negative experiences in this hotel, one of which was very unpleasant. First, the hotel could no longer find my reservation, but that was resolved very quickly. Then on the evening of the fourth day of my stay, I found an envelope on my bed with a 50 euro fine in it. At the reception, I was explained coldly that it is because it is forbidden to smoke in the room. The cleaning lady would have smelled the cigarette while cleaning the room. The problem is that I'm a non-smoker and I can't stand the smell of cigarettes either. It was particularly unpleasant having to convince the receptionist that I don't smoke. Finally, she withdrew the fine. I came 5 times in this hotel, and to be fair, I must say that the rest is perfect. The staff are professional (except for the fine!), smiling and helpful. The rooms are very well equipped and spacious. The breakfast is very good and it is possible to have dinner at the hotel.

Liked the location of the hotel in EUR Rome. The rooms are nice and clean, good TV channels including BBC and CNN. The experience was ruined by the 1 hour + noise from the trucks loading and unloading skips in the next door Euromax shopping centre. The banging noise is horrendous. Sara did offer to replace my room but as i had 1 more night i didn't bother. The breakfast area is very busy and chaotic, takes a long time to get coffee from the Barista's. The breakfast items are okay but nothing substantial, they are very supermarket affair. The corridors are boring and dull and definitely 3 stars. The staff are friendly and helpful. The Euromax shopping centre next door is an excellent diversion on a rainy day.