Hotel berhampiran Two Times New, Fredericksburg

Clean and friendly; stayed because I got sick up from NC was easy and convenient.

Recently scheduled two nights stay at this Holiday Inn Express. This chain is my first choice when traveling but I will NEVER stay at this location again! Should have known better at time of check-in when I heard the front desk tell another guest on Friday night that maintenance could not help anymore that day, even though their toilet and sink were both not flushing/draining! They didn't even offer the guest another room! My issue occurred the following day when the guest across the hall from my room used their electronic key to accidentally open my room. Honest mistake, but how does that happen?? When I went down to the front desk to report and inquire, both front desk people told me that was impossible and basically called me a liar. After further conversation, they finally agreed to call maintenance. When maintenance arrived, he told me the only way that could happen is if the front desk (same two individuals who basically called me a liar) made a master key for the other guest by mistake! After being treated this way and disgusted with such poor service, we decided to check out early and shorten our trip. When I checked out, I asked for a printed receipt, they told me that was impossible, and they would email me the receipt. I had them confirm my email address. To date, I have not received a receipt! Don't waste your time and money on this Holiday Inn Express! Really unfortunate this location is lowering my faith in this hotel chain!

I don't normally write reviews but after what my family went through I would never want another family to go through this awful experience. The rooms are dirty. Our first room had dirty floors,massive large holes in the curtains and door had large gap's going around it where you could see the outside totally not secure and bugs/ fleas were biting my legs. We only had 1 towel when I called to ask for extra.We where small family of four I was told they had no more. Front attention was rude. After hours they finally moved us to different room only to find this one had mold and water damage on curtains and used dirty towels in the bathroom. Atleast no bugs nothing was biting me. Breakfast in morning was warm bottles of orange or apple juice and cereals bars and muffins that look like they had mold on them. Pool was OK but water was very cloud. The walkways had very large areas of broken walkways made it hazard to walk with small kids.We paid $110 for the night. This hotel was terrible...

很好，有免費停車場，早餐太簡單了，服務員態度很好，房間也行

The hotel was very nice, Comfortable & clean. Staff very friendly & helpful. Definitely would stay there again

Lets see. The room has a phone and sits on the really tiny table. Only problem its a paperweight and doesn't work. Was a good one from the 1990's. (Good thing you have a cellphone.) The room had two TVs, one in the ”living” room which takes two remotes to use it. One to turn it on, the other to find a channel. To actually use the ”remote” you have to be within two feet of the tv which defeats the purpose of a ”remote” Also you might want to bring your own batteries just in case. The tv in the bedroom is similar and works best using the remote from the the living room, so enjoy the walk to get it. The unit has several light switch's, but some control nothing. Well maybe a couple of lights, but bring along a few bulbs as they may come in handy. If you want to cook, it come complete with a souse pan and a frying pan, that's it.. The range is a vintage 1990 electric, so plan your meals well. Coffee maker, is on its last legs but is available. Not exactly well stocked and has minimal silverware. Comes complete with Two forks, three spoons, and two bread knifes. Also two plates, two saucers, and three cups.  Has a toaster, but watch it carefully, as it burns bread or bagels,   The bathroom was clean and the shower was very nice. The sink and stand was very tiny with little to no room to put your items on when shaving or cleaning up. The hotel is in a nice area and secluded off the beaten path. Very close to a Walmart to pickup some of the missing things like plastic utensils. The beds were comfortable We were in the room on the second floor near the stairs. It seemed that was the location people liked to talk on their cellphones and also smoke, which was right outside our window. Recommendation would be to spend a little more and a different place.