Franikki C
31 Ogos 2024
After vacationing in two different resorts in Nassau, The Great Exuma, Antigua, Jamaica, two different resorts in Aruba, St. Kitts & Nevis, St Lucia, and multiple other locations around the United States, I can honestly say that outside of my stay in Guantanamo Bay, Cuba while in the Navy, I have not experienced a worse in the Caribbean. It started with their sales rep in the lobby. She looked at my wife and me as if we were crazy when she repeatedly told us, four straight times, that the only restaurant on location was only open from Thursday to Sunday. But this was Saturday, and what were we supposed to do for five days? Then the events rep, tried to sell us a Sunset cruise that was included in the "Time Share pitch." I could go on with detail, but I'll keep it short as possible for the remainder of the review. Only one day's worth of coffee included included in the stay! A non-operating refrigerator, only rolls of TP included in a week's stay, but THREE GIANT COCKROACHES were complementary. The hose in the firestation outside our room was missing, but the rusty door to the cabinet was left wide open. Oh yeah, the ice machine wasn't working, so I had to travel to another floor, 2 x's per day to load in our refrigerator to keep it cool. The pool water was extremely cloudy. The beach was filthy with cigarette butt's, trash, seaweed, BROKEN GLASS. There was ZERO WIFI in the rooms, only in the community areas. About 25% of the rooms are unlivable. You can hear what sounds like the batteries to fire alarms beeping outside some unoccupied rooms. The shelves in the souvenirs/convenience store are less than 50% full, but that's ok because i never saw the light on it the store. Many parts of the resort are in serious need of demolition and unsafe to be around. STAY AWAY!
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