Hotel berhampiran Bather's Beach Sunset Markets, Fremantle

Stayed for three nights pre cruise. Very comfortable, smallish room, lighting was not so good, but the location and staff were excellemnt. Just around the corner from many restaurants and a short walk to the Fremantle Markets. Close to Fremantle station. Breakfast was really good, fresh orange juice, meusli, youghurt and berries, plus bread and the very best ever fruit loaf to be toasted. A selection of teas and two coffee machines - free local newspapers as well. At night from 5 -6 free glass of wine or beer, plus cheese next door - a very nice way to start the evening. Staff were very friendly, and informative, and we were able to wait in the breakfast/reception area after check-out, until it was time for our taxi. Hightly recommended

The location was great. We were there for 1 night as we had an appointment at the Fremantle hospital and we live in the country. Upon arriving the Down under room seemed spacious and tidy. We soon found the room was very smelly of sewerage, the air conditioner was dripping water all over the floor, so we turned it off. No opening windows to let fresh air in, the microwave had huge rust spots and food splattered on the inside of it, the shower was inside a very high bath and I have had a knee replacement so it was difficult to get in and out, we could hear people having full conversations on the floor above and walking up and down stairs and creaking floorboards. We had no power to make coffee or dry my hair in the morning as the PowerPoints didn’t work. People were building right next the bedroom so had a nail gun going off from 7:30am. Overall it wasn’t somewhere I would stay again or recommend. When we let the girl at the office know she just said “it’s on the list”. Sorry not the right attitude for this business. Definitely not worth the money.

Room was great. We were not offered any parking arrangement so had to pay street parking and also get up early to get a ticket for the morning so no sleep in. Cleaners were loud and blocked the hallway. It’s already tight with the cleaning kart in the hallway but to leave stuff between the wall and the kart so there is no clear walk way was a bit inconsiderate. Other than that the overall stay was great and good value for money.

We had an evening meal with friends midweek. This old pub has recently been refurbished and is a pleasant change from the loud yubby and trendy bars popping up all over the area. Good choice of beers on tap and a decent wine list. The meal was your usual ”pub grub” but done very well. The staff were very cheerful and pleasant. Well worth a visit if you are looking for someplace a bit traditional.

Overall service was great. The room was nice, clean and comfy. Staff were very friendly. Breakfasts were delicious, though the hotel accidentally charged us for then when they were supposed to be included in the package. We would have been charged if we didn’t notice the error in the bill. Otherwise, our stay was excellent and we would highly recommend the hotel!

We spent 2 nights here in September 23 and would love to have stayed much longer, but our schedule didn't accommodate this. We had secure car parking in the basement car park, the room has all facilities and conveniences to live in long term. The only criticism we had was the placement of the toilet paper holder requiring reaching behind where you sit. There are several restaurants and cafes close by, and we highly recommend May Street Larder for breakfast (only open 6am to 2:30pm). We had evening meal at Cha Cha Restaurant and bar.

We booked one night for myself, my husband and my 8 months old son. On the day we checked in we hired a baby cot for the little one and they dropped it off to the room where I found it faulty. My husband called the receptionist to change it but no answer, so he went downstairs myself to ask her to come to the room and help. She didn’t come and said I can take another one instead because she was on a rush. The 2nd cot was faulty too and my husband called the receptionist again and she refused to come and have a look or help. She then said that she is waiting to go home - even it was well before reception closing time - and can’t help and said we can take the baby to sleep on the double bed we have. I got very upset and went to the reception to ask her for her help to fix this issue or call someone to help specially it was only one night stay and it was my birthday. The receptionist said she has Uber waiting for her and she has to go and said to me abruptly that I needs to leave the reception right now (!!!)or she will close the reception and lock her in - as her uber was already at the door!!! Yes exactly that’s what she said , she would lock me in with an 8 month old baby in the reception room for the whole night. My husband said to the receptionist that it’s not appropriate to talk like that it’s a hotel that provides service and we can’t be left or treated like that. She said if she was to call someone to come and fix the baby cot she will charge us hundreds of dollars as it’s not her job. We had to go back to the room as the situation got so damn bad . The other receptionist we met when we MAs the booking was brilliant and so are the other staff members including the restaurant. The hotel lobby location is great. However, Luisa the receptionist dealt with our request in a very bad, unprofessional, and disrespectful way. Threatening your clients to lock them in the hotel facility for the night just because she already called the uber and didn’t want to spend an extra minute to help her clients is extremely rude and I have never encountered anywhere in the world.

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.

We got a unit that says no window and since there is no other places with decent price and this is the only one that looks decently priced we tried for 1 night and we were very surprised with the outcome. It's nice and even without a window it's by far one of the most cleanest and nicest hotel we have stayed so far. It's right beside the car park and tucked away at a corner but that didn't bother us. We love it actually. It's also on ground floor so we didn't had to climb stairs or wait for lift. The check in was seamless with automatic check in. Amenities is great. Distance was a bit far from station but it's a good exercise and walk!