Hotel berhampiran Hilton Reserve, Fremantle

Stayed for three nights pre cruise. Very comfortable, smallish room, lighting was not so good, but the location and staff were excellemnt. Just around the corner from many restaurants and a short walk to the Fremantle Markets. Close to Fremantle station. Breakfast was really good, fresh orange juice, meusli, youghurt and berries, plus bread and the very best ever fruit loaf to be toasted. A selection of teas and two coffee machines - free local newspapers as well. At night from 5 -6 free glass of wine or beer, plus cheese next door - a very nice way to start the evening. Staff were very friendly, and informative, and we were able to wait in the breakfast/reception area after check-out, until it was time for our taxi. Hightly recommended

Overall service was great. The room was nice, clean and comfy. Staff were very friendly. Breakfasts were delicious, though the hotel accidentally charged us for then when they were supposed to be included in the package. We would have been charged if we didn’t notice the error in the bill. Otherwise, our stay was excellent and we would highly recommend the hotel!

We had an evening meal with friends midweek. This old pub has recently been refurbished and is a pleasant change from the loud yubby and trendy bars popping up all over the area. Good choice of beers on tap and a decent wine list. The meal was your usual ”pub grub” but done very well. The staff were very cheerful and pleasant. Well worth a visit if you are looking for someplace a bit traditional.

What a beauuuutiful place! I love all of the Quest Fremantle! First of all, you can meet super friendly and kind people in the lobby. Then, you can see lovely room and view. The bedding was veeeeery soft and large. I loved it ! And just 5 mins walk to the ferry terminal to Rottnest Island. Also you can hire bike at the hotel, you can cook yourself, you can do laundry for free after swimming in the sea. Don't miss this perfect stay. U will never be disappointed!

Location was a tad far, although it is to be expected since you are staying near the coast. Room was perfect and had everything you need for a stay. Stayed a total of 3 night here and it was perfect.

We booked one night for myself, my husband and my 8 months old son. On the day we checked in we hired a baby cot for the little one and they dropped it off to the room where I found it faulty. My husband called the receptionist to change it but no answer, so he went downstairs myself to ask her to come to the room and help. She didn’t come and said I can take another one instead because she was on a rush. The 2nd cot was faulty too and my husband called the receptionist again and she refused to come and have a look or help. She then said that she is waiting to go home - even it was well before reception closing time - and can’t help and said we can take the baby to sleep on the double bed we have. I got very upset and went to the reception to ask her for her help to fix this issue or call someone to help specially it was only one night stay and it was my birthday. The receptionist said she has Uber waiting for her and she has to go and said to me abruptly that I needs to leave the reception right now (!!!)or she will close the reception and lock her in - as her uber was already at the door!!! Yes exactly that’s what she said , she would lock me in with an 8 month old baby in the reception room for the whole night. My husband said to the receptionist that it’s not appropriate to talk like that it’s a hotel that provides service and we can’t be left or treated like that. She said if she was to call someone to come and fix the baby cot she will charge us hundreds of dollars as it’s not her job. We had to go back to the room as the situation got so damn bad . The other receptionist we met when we MAs the booking was brilliant and so are the other staff members including the restaurant. The hotel lobby location is great. However, Luisa the receptionist dealt with our request in a very bad, unprofessional, and disrespectful way. Threatening your clients to lock them in the hotel facility for the night just because she already called the uber and didn’t want to spend an extra minute to help her clients is extremely rude and I have never encountered anywhere in the world.

河景房，遠遠能看到city，酒店是新裝修，看得出房間設計比較考究，用料都很好，厚重的門，銅質外觀的五金件，日式的茶具餐具，房間雖然不算大但是配備了置物架，空間反而顯得很充裕，服務生和前台都友好貼心，總體不錯，在perth算性價比極高了。 槽點：水槽太小，洗臉要湊在龍頭邊上；走廊是開放式設計，有一晚風特別大，整夜呼呼吹着房門難以入睡；早餐選擇不多而且食物品質有待提高。

I am giving this hotel an average rating because there are some very good points about the hotel. We stayed in a one bedroom apartment. The good: Great location, spacious rooms, massive spa bath fits two people easily. Comfy beds. 2 TV's. 2 Air con units. Very quiet despite being next to the freeway. Well fitted out with everything you need. Good amenities on site eg heated pool, sauna, secure parking. The bad: First up got double charged for my room as I had already paid through Booking.com. Secondly after about 1 hour the main aircon which is basically in the middle of the room started leaking water all over the floor, we put a rubbish bucket under it and called the management. Some guy came up and told us that there was nothing he could do because it was a Saturday and the hotel was fully booked. He admitted that it was a known problem. Unfortunately we had to put up with it and the leak changed ends a couple of times and thwarted our attempts to catch all the water. Also the level of cleanliness leaved a lot to be desired. This is not a 4 star hotel. There were crumbs all over the stove top from the previous tenants, rips in the curtains and some stains on the furniture, and the general condition of fixtures was poor for example the silicon around the basin in the bathroom was loose and falling out. General cleanliness was also poor. Probably would not stay again.

I have stayed at the hotel over the past 15 years and it has gradually become a little run down here and there but the worst change is the service, nobody has a smile or greets you as a guest, your just another inconvenience for them. I stayed in a ”Deluxe” King room last week and the Bathroom was dirty and the Shower over Bath is a disgrace (see photo). I don't think I'll be staying again until some marked improvements have been made.

We love staying here , everything is great but we stayed last night , they have a microwave In your room but no. Plates or cutlery and ice ! Hotels stopped doing ice when we were in covid time , can we bring back ice , some people like drinks with ice when they stay in a hotel , miss the ice 😁 Otherwise love this place !