Hotel berhampiran Praia Fluvial da Ponte, Fronteira

We had booked a two-day stay in “Alter do Chão” at the hotel “Vila Galé de Alter do Chão and stayed in the Solar of the hotel. Both the main building and the Solar have an outdoor swimming pool with plenty of sun loungers. The room was very clean and spacious, the beds were comfortable, and we were not bothered by noise from the people at the pool. The breakfast was buffet style and there was more than enough choice, something for everyone. We had booked half board and in the evening this was also in buffet form, for people who want it differently, they can also eat á la carte, which of course can take a little longer. The reception is a bit on the slow side, but all in all not too bad, the staff is super friendly, the only downside is the road from the reception to the Solar, which has no pavement and is very uneven. Result with the high temperature, a lot of dust is stirred up, which can be a problem if you have to walk to the restaurant, and certainly when it rains (5 minutes on foot), there is also more than enough parking space at the solar. This hotel is certainly worth recommending, it has horses and a allot of birds of prey with museum.

We had an enjoyable four nights at the hotel staying in what is the new wing. Lovely view over fields with sheep and goats and hence very quiet which was what we wanted. The bed was large and very comfortable and the room was clean. Staff were friendly and spoke good English. The breakfast buffet was expansive and decent quality. There are a few things that could be done to make the stay more enjoyable though. First, the wood floor in the lobby area of the room was loose and creaked every time we walked on it. It was odd that this hadn't been attended to. Second, the provision of a kettle with tea, coffee and cups would make a big difference. When you arrive back after a day out it really is nice to be able to make a cup of tea and relax. Instead, it was necessary to go to the bar and either wait to be served or find a member of staff to take the order. Yes, the hotel gets the revenue from selling you the drink but relative to the goodwill created by putting a kettle in the room it's minimal. Third, the food in the restaurant for dinner was fine, not spectacular. However, there seemed to be a bizarre approach in that we were given the menu, the order taken (including the drinks order) and bread and olives arrive but no drinks! Half an hour later I had to find the waitress to ask where my wife's G&T was. The response was that ”The staff are busy.” This was repeated the second night albeit with a shorter wait. In any restaurant or hotel I've been in the drinks are normally served first. Strange. The above may seem trivial but they detracted from an otherwise enjoyable stay and suggests a hotel that needs to work a bit harder on the basics. Would we come back? Probably not.

Uma semana muito bem passada nos Montes de Charme, com vista soberba da albufeira do Maranhão e da vila de Avis. O sossego, a piscina,a simpatia de todo o staff, proporcionou umas férias repousantes e maravilhosas. O espaço está muito bem cuidado, cheio de detalhes pensados para o bem estar dos hóspedes. Para além de um pequeno almoço magnífico, existe a possibilidade de fazer refeições ligeiras ao almoço e todos os dias um jantar muito bem confeccionado pela Milú. Obrigada a todos por nos terem recebido tão bem.