Quinta da Bela Vista

Nach mehreren Nächten stellt man natürlich das ein oder andere Manko fest. Für uns befindet sich jedoch alles insgesamt noch auf einem Niveau, wo es dem Stil angemessen scheint. Sehr stilvoll insgesamt und die Professionalität bzw der Umgang der meisten Angestellten mit den Gästen auf einer gelungenen Ebene. Man darf tatsächlich das P/L nicht außer Acht lassen. Nicht für jeden das richtige, doch selbst die Lage ist für uns ein super Kompromiss.

The hotel is excellent and the staff are the warmest and most welcoming you could wish for. Madeira itself is a walkers paradise with routes for all abilities and tastes. Cuisine is of the highest standard and the island produces fruit and vegetables galore. So much so that half of them were previously unknown to us! Thank you Madeira for a wonderful holiday.

Beautiful setting in gardens high above Funchal. Spacious spotless double room, excellent maintenance by chambermaids . Bed comfortable although very high for my 5’ tall travelling companion. Great choice at breakfast. All evening meal options disappointed: a la carte fairly expensive, unchanging menu, and dishes not very tasty. Table d’hote included flavourless marrow and chewy fish. Waiting staff all very pleasant. Stay here for old fashioned service and ambiance but eat out. Note to any guests with mobility issues: steps into main building and between lobby and dining room have no handrail, and paths around the garden are composed of crazy paving so not completely smooth. Won’t be issues for most able bodied individuals.

What a superb hotel Fabulous location above Funchal with outstanding views of harbour and mountains . All staff smiling and super helpful . Traditional values and service at their best 3 restaurants giving you choice of eating Beautiful peaceful pool setting and lovely extensive gardens . Just book it .

A truly wonderful hotel. Beautiful surroundings and excellent value for money. The rooms are spacious, comfortable and spotlessly clean. The food is excellent and the staff first class. Dinner was a delight and the waiting staff make each night an experience to remember. Will definitely be coming back. Particular thanks go to Carina and Magda.

We 3 were allocated 2 rooms 129 & 130 near reception & could always hear voices as people turned up or needed to speak to reception even at night. Rooms were supposed to be garden views, these 4, (128-131) are not, the view is of the road & turning circle for taxis & shuttles. Our room had a dirty minibar stained brown & clearly not cleaned, the bathroom smelt, it took days to discover it was the loo brush in putrid water in its holder, both health hazards. Mould on French door. Overall the room was tired & definitely not 5 star. We should have been given what we paid for ie rooms in the Garden room annexe, there were hardly any visitors when we were there, they have 89 rooms after all. Hotel was recommended by ILE/Broadway travel, poor choice, It's location is a long way from Funchal. Dinner is between 7.30pm & 10pm, but nothing to do afterwards nearby due to its location. Dining room looks very nice but few diners, only 6 of us in there which rose to 15 eventually, lacked atmosphere. Breakfast was good, evening meal was a set menu, pity there was no choice of menu as with other Quintas, staff friendly & helpful especially Sonia, Laurena, Mikaella & Maitre D Hilario. Large gardens mainly trees which shaded the pool area after 4pm, after which difficult to find a sunny spot. Rear of hotel has direct late afternoon sun on it but cannot be accessed. Pool was cold, the General Manager disagreed & said it was heated to 24c, it was not! Inadequate small 4 table bar area with piano for pre dinner drinks for guests. In no way is this Quinta a boutique hotel nor luxury as described in various publications including best hotel awards, take those with a pinch of salt. We cannot recommend this hotel based on our experience, apart from dining room staff.

Service was very attentive - very friendly staff who go out of their way, and comfortable beds. However, overall the hotel is jaded. We found the lack of inside hotel bar/lounge/ hangout area to be dissappointing, (there is a little sunroom area by the pool and a room on the 1st floor, but no service and no atmosphere in the latter). The place could be easily improved with some simple improvements - a coat of paint, dinning room could be improved by reducing the stark lighting and adding a few candles, and making the first floor lounge more of a destination. It's definitely not a 5 star experience.

16th -26th December. We will talk about the excellent staff first. Carina in the dining room was super efficient & smiley all the time, she had a great rapport with guests & excellent Maitre D, Hilario who with Sonia, Laurena, Mikaella & others treated us so well. Ricardo in reception was very efficient & polite too. We had a few issues with our room 129 & friend's room 130. Our's was too near Reception & was rather noisy as a result, we could hear people talking to Reception, it did not have garden views as told as it directly overlooked the drive & turning circle for taxis & shuttle buses. Why we were given that room when the hotel was quiet for our 1st 7 days is a mystery, they could easily have given us a room with garden views as booked, because there were few guests at the time. We also needed to contact by letter the GM Goncalo de Ornelas Monteiro because the mini bar fridge was stained & dirty, the loo brush holder had stale water in it & smelled & needed disinfecting, the room & its issues were not 5 star but 3 to 4 star at best! He did not contact us directly, a shame not to take his hotel & guest issues seriously. We had asked the GM's friend Adam Pardini of ILE & Broadway prior to travel to arrange to meet the GM at some time but that didn't happen. The bar area with piano was far too small for guests to have a drink before meals, 4 small tables max. We suggested friends try the Quinta which they're doing so in February, & already they are surprised there is just a set menu with no choice as we've had in other Quintas. There was however a very nice pool bar & upstairs room with lovely views. The Hotel website said the pool was heated, it was cold & we did not use it & only saw 3 other guests brave it. As others have mentioned, there needs to be an al fresco seating area in the sun for guests in the late afternoon. We only give 4 stars & that was due to the excellent staff mentioned above, certain room & hotel issues need to be addressed before returning & give it 5 stars!!!

I was fortunate to get to visit this Hotel due to my job, the hotel is beautiful very English villa in the French Riviera style. The gardens are beautiful you could be in the rainforest with the sounds of the animals. We only had a short stay but had a swim in the pool which was lovely not too cold for April and had a beautiful breakfast every morning. We choose to eat out whilst staying as we liked to explore the town but the hotel itself had a couple of lovely options for the evening if we wanted. Our room was a lovely large size with a balcony overlooking the garden, we had bottled water refilled daily and there was a mini bar for extra if wanted. The hotel was lovely and clean and the staff were very friendly. There is also a shuttle bus that will take you and bring you back from the town if you arrange with reception which is lovely as Madeira is very Hilly.