Hotel berhampiran Old Shaar Hashamaim Synagogue, Funchal

We stayed here for a few nights last week. The hotel is centrally located and this is why we picked it. The rooms are clean and the hotel is nicely furnished. The pool area is nice with amazing views. I am giving only two stars because of the condescending attitude of some of the front desk staff. One was downright rude upon checkout. Some training on kindness would be helpful for future guests.

The reception is super nice and helpful. Room is too old and the bed is not comfortable. The view is nice but I don’t like the breakfast. The service people at breakfast area is rude, and breads & foods are not 5 star hotel level

Simplesmente maravilhoso, um atendimento excelente na recepção, o café da manhã estava muito delicioso, sem contar que no dia de voltarmos, como teríamos um voo super cedo, o hotel deixou um cafezinho antecipado especialmente para quando iríamos sair. Da próxima não terei dúvidas de onde repousar novamente. Parabéns a todos do hotel.

Das Hotel Next in Funchal auf Madeira überzeugt durch seine ausgezeichnete Lage direkt am Wasser. Die Zimmer, obwohl geräumig, neigen dazu, aufgrund ihrer Dunkelheit eine etwas gedämpfte Atmosphäre zu schaffen. Trotzdem punktet das Hotel mit komfortablen Betten, moderner Einrichtung und ansprechenden Badezimmern. Das Frühstück, serviert in einer Art Kantine, weist eine begrenzte Auswahl auf und die Qualität könnte verbessert werden. Ein Highlight ist jedoch der Beach Club am Wasser, der, obwohl ohne Strand, mit einem Pool und direktem Zugang zum Meer über einen Steg positiv hervorsticht.

Remarkable hotel, full of charm in a perfect location. Service was excellent and the staff were very welcoming. Restaurants provide great food with perfect portions. The Michelin starred William is an experience not to be missed. Probably the best breakfast we have ever had in a hotel. Rooms spacious and comfortable. The hotel is well above 5* in our opinion!

Room is spacious with balcony. Outside the hotel, there are public buses going to Funchal center. It's also located in the shopping area with restaurants and supermarkets. You can sit at rooftop to have a sea view. Breakfast buffet is good. Airport is less than half hour on taxi.

Nice entertainer couple! Good dancers! Excellent teachers having lovely dancing skills! Also a great team with activities for children. Concerning the hotel, it is a nice place to stay on 31st december and choose the opportunity to view the fireworks show in Madeira Island!

5star hotel offering 4 different restaurants.Japanese,Maderian,Italian and International.Standard of food was excellent in all restaurants.My only small grouch would be ,as ever food in the main restaurant is always warm and not hot.Although you can get fresh omelette an breakfast which was good.Our room was great with our own large veranda and loungers overlooking the sea and pool,perfect.Only other grouch was the nightly entertainment was average singing or a bit of dancing groups.95% of the staff were very friendly and very generous with drink measures.Would defo recommend.

Morden, nice and comfy hotel with modern facilities. The location was convenient as it wasn’t far from Funchal by public transport or walk. Within the area, it had variety of options to eat out, exercise and but something essential near by. Breakfast was nice and fresh and well organised. Would come back again if needed.

This hotel was excellent. There are 1 and 2 star reviews here on TA - I do not recognise the picture in these reviews - all I can say is that the more spelling mistakes I see in a review, the less I value it. (I mean - you expect the hotel to be so perfect in every respect, the least you could do is exercise the same level of care and attention in your review. How can you expect high standards elsewhere when you don't hold yourself to the same level?) From the moment we walked in we felt welcome. The check-in was very simple and efficient. We arrived quite late, and they'd thought to have a tray of cold food sent up to our room for us. Thank you! There is an underground car-park free for guests (useful with a hire car) and whilst we were there it was not too busy at any point. The Wifi is easy to connect to and pretty fast. It did tend to drop out quite a bit when in the main bar area, but otherwise it was problem-free. The pools and areas are excellent - perhaps it would be nice to have one of the outdoor pools slightly heated - they could be cold. The little gym is fine - like most hotel gyms its not exactly a full health-club, but it allows you to keep up most of your workout routine. Restaurants - really good. The buffet for breakfast and evening meal was excellent - very well presented, maintained, and huge choice. That includes for vegetarians, with the slight caveat that it would have been nice to have vegetarian hot main meals for dinner, although with the very wide salad range, no-one is short of choice. The three special restaurants (Madeiran, Italian, and Moroccan) were also great, and although you have to book in advance, there's no limitation on how many times you can go. Vegetarians here generally have to ask, but then there are plenty of options. The staff in all the restaurants were particularly friendly and good at what they do. The room was nice, and comfortable. We had a double room with an extra bed (to make it a family room) - perhaps it was a little small for that given that it is a 5-star, but it was by no means cramped and if you were just a couple in that, then you'd be fine. The room housekeeping was good. A small criticism is that although there was a leaflet saying that soft drinks in the minibar would be replaced (for free) this wasn't done - I don't know if we needed to specifically ask. It wasn't a problem for us (or we would have asked) but it would be nice to have had that happen automatically. Point of criticism - we seemed to spend a little longer waiting for lifts than would be ideal - there seemed to be one lift out of operation although no signage to that effect, and the lifts were a little under-sized - quite cramped when more than three people were in. In many ways the experience of a hotel like this can be affected by the number of people, and while we were here, it didn't seem overly full - perfect for us but may not always be like that. The area is ok - it's a little out of Funchal (about 2 m