Hotel berhampiran Playground, Funchal

Location is great. Housekeeping excellent. Room was clean and comfortable. My bed was comfortable but my husband's bed was not (can feel the springs). The hall carpets very dirty. Lack of staff. Poor customer service at reception. The process was not explained for the pool towels and the parking card. We did not receive pool and parking cards in our envelope. The roof top pool is very nice. No staff there though. No bar men available. It is extremely hot and there's no shade provided. We asked for umbrellas but were told they don't do that in October even though it was mid 30s!! It was too hot to be there without shades!! The neighbouring hotel had umbrellas. With staff attendants always present. The wall plant, at the pool, was knocked over and soil was left on the pool deck. The soil spillage was still there 3 days later. Breakfast is included. It has a lot of variety. Cold foods great (fruit, breads, cakes, cheeses) but hot food was a low rating (eggs tasteless, bacon and pancakes sit too long and are hard),

The hotel is in Lido area with plenty of restaurants and small super markets near by. Only 3 mins walk to bus top where can bring you to City Center €1.95 single one way and airport. €5 single one way, €8 return. Walking to City center is about 20-30mins. Only 10mins walk to Forum Madeira shopping mall. Breakfast is good with many choices of fruit, salad, yogurt, ham, eggs, bread, cereals. Indoor, outdoor pool and gym are nice too. We stay in sea and swimming pool view studio with kitchenette. The balcony is wonderful. Staffs are polite and patient. Only one con, no air conditioning in 31 degrees. Only have a ceiling fan.

The hotel is old, but everything looks nice and shabby. A lot of stairs to the sea, but also there is elevator. Normal breakfast, a lot of pastry, but for my tasty could be more fresh vegetables, avocado and etc.. Nice, big rooms with cozy doors lile from movie lord of the ring.

Das Hotel Next in Funchal auf Madeira überzeugt durch seine ausgezeichnete Lage direkt am Wasser. Die Zimmer, obwohl geräumig, neigen dazu, aufgrund ihrer Dunkelheit eine etwas gedämpfte Atmosphäre zu schaffen. Trotzdem punktet das Hotel mit komfortablen Betten, moderner Einrichtung und ansprechenden Badezimmern. Das Frühstück, serviert in einer Art Kantine, weist eine begrenzte Auswahl auf und die Qualität könnte verbessert werden. Ein Highlight ist jedoch der Beach Club am Wasser, der, obwohl ohne Strand, mit einem Pool und direktem Zugang zum Meer über einen Steg positiv hervorsticht.

The reception is super nice and helpful. Room is too old and the bed is not comfortable. The view is nice but I don’t like the breakfast. The service people at breakfast area is rude, and breads & foods are not 5 star hotel level

We booked through Jet2 and I have to admit I hadn't done my homework very good. Our room was a Classic. On arrival found out that this is in the Reception Building. On the ground floor there is Reception, Bar and lounge areas. The bedrooms are located on the 1st floor - there are stairs and a lift. The other rooms with balcony's are located just across the road. On the ground floor and first floor - on the second floor is the pool and breakfast area. Our room was No. 136 which had 3 windows, which open - two windows overlooked the bar - just across the alley and the second window the road. The room is quite spacious - very clean and light from the windows, during the day. If you are a light sleeper, definitely a no. My husband wears hearing aids so once he took them out, he slept like a baby - but the noise goes on until the bars close after midnight. A good sized bed, very comfortable, pillows the same. There was only one chair - although when I asked we were provided with a dining chair. The wardrobe is opposite the door as you enter the room - you need the light on. The bathroom for two older, not so slim people was a bit tricky. The shower is to the left of the door, the sink directly in front and the toilet behind the door. So you have to open the door, lean back against the shower and the sink to squeeze round the door to get to the toilet. There is only one hook in the bathroom and not much shelf space in the room. Breakfast was good, plenty of choices and the staff are really pleasant and helpful. No problem with getting a sun bed in the pool area and the pool is very clean. We had a snack lunch on one occasion - a steak sandwich and it was excellent. The bar in the reception closed around 20.30. Daniel on reception was really helpful. The hotel is situated in a lovely spot, overlooking the harbour. Around the hotel are lots of bars and restaurants to choose from. We tried quite a few and they were all very good, quality and quantity of food. There is a local bus stop and the HOHO bus stops just up the hill from the hotel. Madeira is a beautiful island and is well worth a visit. The people are very welcoming.

Arrived at 11.45 for 5 nights and room was ready.Room on 3rd floor was fine,fridge worked fine as did the aircon and TV.Bathroom large with bath and shower,always hot water and good pressure,good towels.Pool is fine,chairs/loungers are good.Breakfeast was good,bacon,scrambled eggs everyday and beans most days plus all the usual things.Great location.Barely any street noise or any noise from other guests despite a large group of youngsters arriving for 2 days.

An English Country Hotel set in the beautiful sub-tropical gardens of the Palheiro Estate with a challenging golf course and spa on hand. The staff are exceptionally accommodating and nothing is too much trouble. Shout outs to Luis, Braulio, Carla, Rosa and Carolina. This is the perfect location for a truly relaxing holiday where you can do as much or as little as you wish as there are lots of activities including golf, swimming, tennis, wine tours and sight seeing and the hotel will organise transport or you can use the shuttle services. The food at the hotel far exceeded our expectations and the menus are planned with precision using local produce. A real gem and we will definitely be back.

I booked this hotel as part of our week long trip in Madeira due to its proximity to the airport. The location was perfect and the hotel was spotless with an amazing hot shower. The small town where the hotel is located has plenty of little cute bars and restuarants too. Big shout out to the guy who was working doing the Karaoke during our stay - he was providing top entertainment in multiple languages and I loved it!