Hotel berhampiran Macri＇ Market S.R.L., Gallarate

Everything was perfect for me. Before getting to Milano, I've been to Nordic countries which cost more, this hotel took a very reasonable price for me. And the staffs were pretty kind. I still remember one staff kindly asked me 'coffee or cappuccino?' And she explained that they bake almost of the bread. And the facilities could be better. They have a basement parking lot. I highly recommend this hotel and I'll be back whenever I come back to Milano.

We booked a double comfort room but we’re put in a disabled access room. Neither of us have mobility issues and are supposed to be on a romantic weekend away and we thought by booking a 4 star hotel we would get the romantic atmosphere advertised on line. We asked about room service when we arrived as it was quite late and were met with a response of “nothings open” despite the website advertising 24hour room service with no extra charge and free water from the mini bar. When we got to our room there was a notice on the side with information about the room service hours which also stated there would be a 3€ charge just to call down to room service, as well as a note on the mini bar stating a 1.50€ fee for water. Our bathroom does not have the bidet that’s stated in the room description online and the toilet is raised far too high for either of us to use comfortably. The rest of the bathroom is completely bare, with not so much as a shower curtain. Our safe does not work, despite someone coming to change the batteries inside and still no resolution to our issue! We have only one bedside table and had to resort to using the cheap plastic chair as a replacement on one side of the bed. The receptionist was less than cooperative when we went down to discuss our feelings/options and we were met with “we don’t change the bookings this is what you booked”. After showing her our booking and where it stated what we paid for she responded with “we’re full so we can’t move you unless you want to sleep separately or if someone cancels” . We feel as though we have been lied to and don’t feel as though we have been provided with the service that we have paid for. Having seen the room pictures online of what we had actually booked we are completely disgusted and can’t help feeling a bit discriminated against due to us being a same sex couple. It’s our first time in Milan and this has truly tainted our view and will probably not be coming back at all.

Questo hotel non è in una buona posizione per coloro che vogliono essere vicini ai trasporti, ma questo non mi ha influenzato perché ho scelto questa posizione per altri motivi. Questo hotel è il peggiore in cui sia mai stato per molte ragioni: non avrei lamentele se avessi pagato di meno. Ma ho pagato una fortuna per un hotel che non vale il prezzo. A cominciare da come funziona: conservano i nostri documenti per un'ora (non mi era mai successo) Al check in non mi hanno spiegato nulla, nemmeno gli orari della colazione. La stanza è minuscola. Wifi e TV non funzionano nell'edificio 2. La colazione (rispetto ad altre 3 stelle in cui sono stato) è molto scarsa: solo un tipo di pane, solo prosciutto e solo un formaggio, niente chorizo ​​​​o altri tipi di formaggio. Il check-out è troppo presto alle 10:30... mai visto una cosa del genere. Punti positivi per i quali non do una stella: personale cordiale, buona pulizia e diversi prodotti per l'igiene in camera sempre riforniti.

The location and room service is good. Only the shower room is too tiny! I am pretty sure this is smallest shower room I’ve ever come across in my entire life and just can’t imagine how people use it!

建議還是住機場內的飯店吧 這個飯店很新，設施還算是智能，床非常的高，蠻有趣的 這家也是少數有附礦泉水的飯店 飯店距離機場有五分鐘的車程 若從飯店叫車需5歐（T1)，若該時段滿了則需要付20歐（T1)叫taxi 綜合來說還是住機場內的飯店舒服

We were leaving Malpensa early the next morning and we wanted a hotel close to the airport (not at the airport which often are too expensive and too noisy). The Ibis was perfect for that: affordable, clean as all Accor hotels are and a reliable shuttle (very prompt and less than 10 minutes from the airport). The staff is very helpful, efficient and courteous. The rooms are basic but spacious and the beds are comfortable. IF I fly out of Malpensa again, I will definitely stay there again.

Disgusting with every sense of the word. Disrespectful. Unprofessional. The whole stay was a disaster. My worst stay in any hotel I have ever stayed in. Let’s start with housekeeping. The first room had a spider in the bathroom. When I changed the room, the second room had insects on the walls. I literally checked out and went to the airport 4 hours prior to my flight just to get away from the hotel. I?m willing to bet that most rooms are this dirty since both rooms I?ve been in were disgusting. Let’s talk about disrespectful and unprofessional. Now I understand that the staff might not be fluent in English, but they MUST have the decency, willingness and patience to help customers understand what they are saying. I called room service twice, and when they had a hard time explaining things to me, they guy said something in Italian and then hung up. RUDE. VERY RUDE. I literally had to call a third time and tell him not to hang up and slowly try to explain to me where my food is and how long is it going to take. It can?t be that a customer is willing and has more patience than the staff. Finally, the room service menu was very light. Needs more option. Literally they only had one pizza, fries, soup I think and maybe one other option. I have never been to a hotel where they didn?t have at least a burger option and a club sandwich option. But compared to my first two points, this one seems less important right now. I will DEFINITELY NEVER be coming back to stay at this hotel.

Appena arrivati si ha una bella impressione: immerso nel verde, struttura carina, c'è la piscina. Tutto farebbe presupporre a un ottimo soggiorno. E invece... Pulizia camera appena sufficiente ma che necessiterebbe di manutenzione, era molto trascurata. Ma l'apoteosi la si raggiunge al ristorante... Entri e c'è una barca in mezzo alla sala (scelta discutibile per un posto a pochi km da Malpensa ma tant'è...), menù misto di mare e terra, optiamo per il menù del giorno: Spaghetti all'amatriciana che sapevano di nulla. Non pretendo il guanciale ma lì non c'era manco la pancetta ma un qualcosa simile al prosciutto cotto. Vitello tonnato che non era né vitello né tonnato ma della FESA DI TACCHINO, si quella che si compra in salumeria, messa in un piatto con sopra mezzo vasetto di maionese a provare a coprire il tutto e qualche cappero triste. Riportato indietro senza che la cameriera abbia battuto ciglio, come se per lei fosse una scena già vista. Carne di manzo arrostita appena accettabile. Patate al forno unte. Abbiamo preferito non fare colazione lì il giorno dopo e siamo ripartiti. P.s. mi è sfuggita la parete della nostalgia fascista altrimenti avrei messo qualche foto a testa in giù...

Stayed overnight for our early flight home to the US. Front desk person was very efficient and kind. The room was particularly large for an European hotel—great mattress. Very clean. Helpful staff. Great place if you need a no frills, clean and comfortable place to stay while overnighting. Hotel has a free shuttle but a reservation is a must. Didn’t know that but they went out of their way to accommodate. Definitely mail use again if needed for this purpose.

Perfect place for transfer! Location perfect coz just a few minutes walk inside indoor terminal after arrival, simply take the ‘glass’ elevator to -1, and then follow sign to walk short distance indoor with air conditioning to hotel; even easy for carrying super heavy luggage on my own as a lady. Great facilities with indoor swimming pool, sauna and steam, fitness room with good view. It’s the good standard sheraton hotel. Spacious and comfortable room, new and clean, bathroom spacious and convenient, comfortable bed…. Hotel has a nice restaurant with bright view and many hotel guests, or can have simple cafe food, juice, sandwich, yoghurt…. at airport terminal for dinner, coz just 2-3 minute indoor walk. Great value for money, highly recommended!