Hotel Bisesti

Absolutely faultless. The hotel is perfectly situated with a path directly opposite the entrance to the lakeside. It is also only 5 minutes from the bus station which has transport across the region including as far as Verona. The staff are professional and nothing is too much trouble. Lovely restaurant and plentiful breakfast buffet. The lounge bar offers food and drink also alongside occasional evening entertainment. Fabulous pool area and covered terrace seating for hot days. The bedroom, with balcony view to the lake, was immaculate ... indeed this must be one of the cleanest, most spotless hotels I have ever stayed in. We shall without question be booking here again. An absolute gem

Hotel is a 2 minute walk to the lake. Good location for shops, bars and restaurants etc. Very helpful staff

Location. 5, its location is perfect 2 mins walk across to the promenade on the bay. Rooms. We had a basic room with balcony and with a slight lake view. Room was comfortable and clean, and housekeeping was perfect and very helpful and always polite and spoke.Basic twin bedded room, with separate bathroom with shower. Bars. 4. Some comfortable seating areas both inside and outside and bar service was very responsive and not expensive. Pool 3, outdoor pool, unheated and quite chilly although very well maintained and tidy. Bar service to the pool was also available. Food 2. breakfast (3). Wide choice of continental breakfast with cheeses, pastries, scrambled egg and bacon, fresh fruit, teas and coffees. Half Board, we were able to swap our evening course a la carte meal for a single course lunchtime choice. (Pizzas, very good. pasta, hamburger). Evening meal (2). The temperature of the hot food was the main issue with some of the main courses being delivered only just warm, even after contacting the Customer services, which advised it would improve, but sadly didn’t meet our expectations. Mealtimes were advertised as lunch 1230-1400, however when we tried to book lunch for 1315 one day we were told that it would have to be 1300 as the kitchen closes early, the same happened on another evening, we were told if we needed to eat after 8pm, we needed to advise, which we did, but then on arrival was told off for being late, as 745pm is the latest to arrive for an evening meal as the restaurant closes at 830pm. We did over the week manage to get staff to make the hot drinks hot, but this was after many requests, it seems that they don’t like to make them too hot. One lunchtIme one of our party received their lasagne almost totally cold, and another was warm one side and not the other, this is quite a concern. If the food temperatures had been better then I would have managed to get to a rating of 3.