Terokai Ulasan Tetamu Hotel di Gatlinburg

Courtyard Gatlinburg Downtown
4.4/5101 Ulasan
Remodel was in progress during our March 2024 stay. I don’t know if that was relevant to the blaring smoke alarm at 8am on a Monday morning but that was a very rude awakening and rough start to our trip. Pros: Nice friendly staff. Room and bathroom were very clean. Location and parking were perfect. It was worth the negatives to be this close to downtown (quick walk). Pancake restaurant next door was a plus. The pool and hot tub looked nice although we didn’t use them. Cons: Did Courtyard invent a new bed size? That felt like the smallest King bed ever. Another review mentioned this too. Very odd bed situation. Pillows were awful. 4 of 6 window panes were permanently fogged so the view that should have been amazing was 2/3 diminished. The Bistro, although staffed with helpful and friendly employees was depressing and empty. The cold food in the Bistro frig looked old and sad (yogurt parfait had separated and pooled substantial liquid in the bottom for example.). The seats were all cracked and badly worn. I was extremely hesitant to order food but the coffee ($3.50 for plain coffee) was tasty enough as it was the only option other than making your own with tap water in the room via the provided single-serve pot. Fairfield’s lobby coffee station was sorely missed during this Courtyard stay! The things that can and hopefully will be addressed during Courtyard’s remodel will allow for us to give this hotel another chance one day perhaps.

Soalan yang Kerap Ditanya

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