Hotel berhampiran Salt and Pepper Shaker Museum, Gatlinburg

下次入住。

Nice Hotel, located on right place in Gatlinburg. We stayed for 3 night here when we visited smoky Mountains. It was comfortable stay. All tourist locations are nearby. They have free parking and breakfast was ok.

Keep in mind this is truly a historic hotel. We were caught off guard when we first entered our room but quickly realized it had everything we needed. This truly turned out to be one of our favorite spots ever. If you are looking for a modern hotel with fancy amenities this is not the place for you. If you are looking for a clean hotel with wonderful staff and a slower pace this is your place. We were always greeted with a smile from the desk to the cleaning staff. Breakfast was delicious, and they served fresh tomato slices with it just like my grandma. The hotel is right in the middle of the main activities so you can come and go easily. The rocking chairs around the porch were a perfect spot to rest. I cannot say enough about how much we enjoyed our stay here. Can’t wait to go back!

We checked in late about 11pm into room 121. Check in was fine, the gentleman who checked us in wasn't super friendly but he was quick and sufficient. I didn't realize that this hotel does not have an elevator. So if you have mobility issues request a ground floor or the super 8 in Pigeon Forge has an elevator. Luckily we were able to get a ground floor room because both my husband and I have mobility issues, him more so than I. The room was smaller than I liked, it was a two double bed room. The room was clean but the floor felt off. I think a simple swiffer mop would fix that. The room came with a working fridge, microwave, and one cup coffee maker. There were plenty of towels and wash clothes and toiletries. The bathroom is very tiny, not much bigger than a closet. So if you're grossly obese you're gonna have a hard time getting in and out. We didn't receive full house keeping because we travel with our cat but house keeping did check to see if we needed anything and brought us towels. This is the first time this has happened. I appreciate the time to check on us. The major down falls with the room could easily be fixed and only coat a few hundred dollars, the drop down ceiling in the vanity area had water damage and they were sagging, there were gouges in the bathroom and the wall opposite of the beds. Fix these small issues and the owners could easily charge almost as much as Pigeon Forge properties that are similar quality. Would I stay here again? Yes but I would need to make sure the bed is at least a queen and on the ground floor.

매우 친절한 직원들. 1층에 편하게 이용가능한 식당이 있었고 주변 산책로에서 곰을 볼수 있었습니다. 깊은 수영장, 온수풀에 만족하였지만, 사진에 비해 오래된 로지였습니다. 참고로 인사이드+베란다 없는 방은 1층 주차장 뷰 입니다.

Great room, friendly staff, great breakfast! Enjoyed how it was in the mountains a bit and was quiet and peaceful! Definitely will be back again when we visit Gatlinburg! Also parking was great and had lots of room as well! Staff made sure we were checked in quickly

I checked into our rooms on Friday, October 11 checked out October 13 or stay was horrible. We arrived and checked in but did not go to our rooms we had a conference went to the conference came back about 10:15 PM. We had four rooms three rooms opened up the fourth room would not open had a security lock on we knocked, we yelled our key open the door, but the security lock was on. It tried to call downstairs with no answer. Had to go downstairs to talk to the front desk lady, and when we got to the lobby, there was approximately 30 men speaking Spanish could not speak English surrounded in the lobby , so waited in line when it was our turn to get up to desk lady, as those men rudely interrupted, stepped in front of you they were typing on their phone, translating it to English, shoving their phone in the ladies face when she was able to get away from the desk her manager on the phone telling him the situation was trying to tell her how to go upstairs and handle our situation to bring a copper wire to open the door. She came up. She worked a little while did not work. She said she was going to get another tool. We told her we was gonna continue to work on it. We worked in March and work finally got the door open and when we opened the door, there was a lady and two children in the room and she was screaming at us after we worked on the door for 45 minutes to get it open had knocked and yelled with no response from her previously and was told that they were booked and had no room but then soon as that became an issue of someone in that room, they had a room for us. The girl came back with the key, unlock the door went to make sure the room was good , we finally got into our room and went back downstairs to get some bottled water for our room. Those gentlemen were still in the lobby area and I was really concerned. The young lady working at the front desk did not come back to the facility the young lady was the only one at the facility and I feared for her and was very uncomfortable with us staying in that building with all those people around. I feel your manager failed his worker big time failed everyone who was staying at the hotel should have came into that hotel young lady should not have been there alone at any time especially what was going on and it was very suspicious that there was somebody in that room that they had give us keys for the keys, unlock that room and the lady was very suspicious. Don’t know what was going on, but something wasn’t right , when complementary all of those men were upstairs very rude stepping in front of you saving seats nowhere to sit because they had all of the seats at the breakfast area speaking their language so no one could understand them. I feel it’s a beautiful facility, but your management stinks. I spoke with an assistant manager on Saturday morning about the situation over the phone , she was very nice, but once things were done, couldn’t be fixed so it just made her stay very uncomfortable. I woul

Excellent, clean, and lovely hotel. The food is good. The hotel and rooms are clean and fresh. Lots of attention to detail. Very professional and friendly staff. The space in the rooms is great - well laid out. I was pleased with my stay and you will be too.

We travelled from NKY for a weekend of soccer. The Inn By The River was so accommodating and helpful that we will definitely be staying here next time. They helped arrange rooms all together for 50+ people, equipment, food etc. We had NO issues or complaints when we left.