Chale Island Resort

Chale Island Resort Reviews

Chale Island Resort

Diani Beach Road, Chale Island, Kwale, 80401, KenyaView Hotel Details
Chale Island Resort
Chale Island ResortChale Island ResortChale Island Resort
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Chale Island Resort Guest Reviews

4.6/5
Great
50 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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Positive reviews(41)
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Negative reviews(2)
Xiaolvdouzi
Standard Double Room
Stayed in Feb 2024
Family
16 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Facilities: The hotel is on the island, there is no mobile phone signal, there is Starlink coverage, and the overall network is very good. You can take a boat to the island during high tide through the mainland, and use a tractor at low tide🚜 (novel experience) Sanitation: Clean and tidy Environment: The quality of tourists on the island is very high, you can see many washed islands, the rooms are very large, and there are a variety of room types to choose from. Service: The activity list is posted every day, including sea catching, single/double kayaking, diving, late night diving (qualification certificate required), yoga, sulfur mud bath, sunset island tour, mangrove adventure, fishing village life experience. Very colorful
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6/7
Guest User
Ocean View Banda - Superior Room
Stayed in Mar 2023
Family
1 review
4.7/5
Amazing
Posted on Apr 19, 2023
The environment and service are very good. The room faces the sea. The food in the restaurant is also delicious. It's a good place to relax
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Guest User
Standard Double Room
Stayed in Mar 2023
Other
15 review
4.0/5
Very Good
Posted on Apr 19, 2023
It is an independent island, you can go there by boat when the tide is high, and by tractor when the tide is low. The room environment and the environment on the island are pretty good. What needs to be said is that the hotel has a power outage from 10:00 am to 5:00 pm, and the mobile phone signal on the island is very poor (almost none), and the hotel's wifi signal is not too good Well, for people who want to ditch their phones and computers and forget about work and everything else.
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mike s
Stayed in Dec 2024
Solo travelers
5.0/5
Outstanding
Posted on Jan 4, 2025
A beautiful place in an awesome setting, my little paradise for 17 days of diving, meals were delicious especially in the Italian restaurant with it´s breathtaking view across the bay and the lovely beach, their crew is exceptionally friendly and helpful at all times, they are environment conscious and do a great job preserving their surrounding, next vacation I bring my mermaid
Response from Property: Hi, Thank you for your kind and thoughtful words. We are truly grateful that you took time out of your undoubtedly busy schedule to share your wonderful experience with the world. It brings us great joy to know that you plan to return, and this time, bring your "mermaid" with you! We are eagerly waiting, expectantly, to continue from where we left off.
K5822ZXalinat
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 30, 2024
Wow. Don’t even know where to start. This place is literally paradise on earth All the staff is extremely nice and polite Customer service is 10/10, food is 10000/10 everything was just perfect for our honeymoon Thank you to everyone. We are completely recharged to carry on our travels around east Africa
Response from Property: Jambo, It is truly heartwarming to know that you chose our resort, out of all the destinations in the world, as the perfect place to celebrate your honeymoon. Thank you for giving us the honor of serving you, and we sincerely hope to welcome you back someday soon.
z0el0uises
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 2, 2024
We visited Chale as a day excursion and were not disappointed. It’s absolutely stunning. Barefoot chic Swahili styling, a gorgeous beach, lovely food, accommodating staff… a fabulous day out. For 120$ you get island entrance, a tractor or boat to and from the mainland, 3 course lunch, towels, sunbeds, access to the 3 pools. Drinks are extra. It cost approx 70$ for a return taxi from our hotel in Diani. Slightly pricey but a lovely experience nonetheless. The accommodation looked great with a mix of apartment style rooms and bungalows. We shall return!
6/16
Response from Property: Hello, We’re so grateful you stopped by for a day to experience the magic that makes Chale Island truly special. Next time, we hope you’ll stay a bit longer to fully immerse yourself in the island’s stunning beauty. We eagerly await your return and the chance to share even more unforgettable moments with you!
Phil K
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 27, 2024
Sands Chale Island We’ve just completed an amazing week staying at Sands Chale Island near Mombasa and our words can only fail to do it justice. Chale island is a real haven of peace located far away from the hustle and bustle of the main Mombasa coastal resorts. The hotel has everything you need and is an ideal get away from it all holiday location and it is by far the best hotel we have stayed in during our current travels in East Africa. The staff were exceptionally attentive and looked after us well at all times. They are friendly and highly professional and nothing is too much to ask. There is a good choice of restaurants which are superb and the choice of food and drink is extensive and excellent quality. Our accommodation was well laid out and comfortable providing everything we needed. The decor on the island is beautiful with so much attention to detail and the furniture and fittings are beautiful. There’s a peaceful ambience and plenty to enjoy if you just need some time out or if you want to take part in some of the activities available. We can’t recommend it enough and we will return.
Response from Property: Jambo, We’d like to take this opportunity to thank you for the kind words you used to describe your stay with us. We’re thrilled that your vacation was both memorable and enjoyable! We’re also incredibly grateful for your recommendations and excited to hear you’re already planning a return. We’ll be here with open arms, ready to pick up right where we left off.
leilanti
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Oct 21, 2024
Everything at Chale Island is 10/10 from the ocean view rooms to the amazing staff to delicious meals including the best home made ice creams and healthy, organic breakfast options ! Ngala is the best waiter in the entire Kenyan Coast ! This is going to be my number 1 holiday destination in Kenya !
Response from Property: Your review is both brief and wonderfully uplifting. Thank you for giving us the opportunity to serve you and for choosing us as your top holiday destination in the country. And rest assured, we’ll make sure Ngala receives your appreciation! We look forward to welcoming you back on your next visit.
narnee2017
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 23, 2024
You see the pictures and the instagram stories and then sometimes it’s just not that amazing BUT this place was beyond all my expectations. From the moment we got on that tractor towards the Island we were blown away, the staff, the food, the wildlife all faultless. We stayed in an ocean view Bandas, loads of room and two verandas, Omari looked after our room and spoilt us with beautiful floral displays. The managers of the hotel are constantly visible and come and chat to guests, Dave head of the restaurants spoke to us daily asking if everything was ok, the general manager also would come and chat. Seeing turtles hatching was a real treat and the hotel is so respectful with all of its wildlife and that it’s their habitat. We visited all of the restaurants and enjoyed a wide variety of food all of it delicious.The sunset bar is an experience you will never forget and each day is different. The bar staff waiters and waitresses are all so friendly, Brian and Ali to name just two of the great staff they have at Chale. I thought a week maybe to long on a small island but after a weeks safari it was just what we needed and we are very thankful and will be back.
Response from Property: Jambo, We’re thrilled to hear that the beauty and hospitality of Chale Island exceeded your expectations! It’s wonderful to know that your stay with us was as memorable as it was beautiful. We eagerly await your return with bated breath so we can pick up right where we left off.
460sairag
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 7, 2024
Fabulous hotel! Service and meals were outstanding. Everyone was so friendly and helpful. You get an incredible private beach and lagoon with lots of activities - there's something for everyone here. The hotel is absolute paradise! It's probably the best hotel we've visited in Kenya. Would highly recommend this place, especially the over water rooms!
Response from Property: Thank you so much for your warm and thoughtful review. We truly appreciate your compliments and are humbled by your recommendations. We look forward to welcoming you back during your next visit to Kenya. Karibu tena (welcome again)!
Icar P
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 29, 2024
This was our first time to visit after the renovation. The rooms are impressive. The sun set bar is magical. The staff are all wonderful. This is the perfect place for a proper R&R. This remains one of our favorite resorts in the world. Don’t miss the snorkeling!
Response from Property: Wow! Your comments are truly breathtaking. We are delighted to hear that you loved Chale Island even more after the renovations. Thank you for making our resort one of your most treasured destinations worldwide, and for always being a part of our journey. We look forward to welcoming you back many more times in the future!
Madame_Trey
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 24, 2024
I hesitate writing this review as I'm not sure I want the rest of the world to know about this magical place. You know a special treat is in store when you cross to the island at low tide on a wagon pulled by a tractor! I would best describe the resort as understated luxury. Everything from the decor, in room coffee selection, furniture etc oozes intentionality. Built around a gorgeous, dazzlingly white cove, the resort has a variety of rooms, peppered discreetly around the island, ensuring maximum privacy for all guests. Since my last visit, the resort has added several food and beverage outlets. Besides the main a la carte restaurant, you can also dine at the Samaki Sushi Bar, have a poolside BBQ or have pizza and pasta at the Italian trattoria. The highlight for me was the new Mkoko sunset deck. Perched on stilts on the water, the bar opens from 5pm and offers eye popping sunset views. The achingly cool bar has comfortable seats, hammock nets hanging along the edge and an incentive mixologist menu. Coupled with modern lounge music, you could imagine yourself in Bali, Ibiza, or Greece. Beyond the attention to details and delicious food, what really made Chale stand out to us was the people. Everywhere you turn, you are greeted with a smiling face and eagerness to please. Idrama and Matano took care of our libations, Paula is on hand effortlessly solving problems with her gorgeous smile. You would be hard pressed to say you couldn't find a manager, they are constantly around, talking to guests, checking that you are satisfied. I have never gone to a hotel and had such personal attention from every member of the management team. You are simply given no space or opportunity to be unhappy or dissatisfied. While the resort caters for adults and families alike, as a getaway for starstruck lovers, it could not be more perfect. We have already pledged to return...often
Response from Property: Hello, We would like to start by expressing our heartfelt gratitude for your detailed and uplifting description of your stay at our resort. Thank you so much for taking the time out of your busy schedule to share such kind words about our establishment—we are truly grateful. We are thrilled to hear that your stay at Chale Island Resort was an unforgettable experience. Knowing that you plan to return frequently in the coming years fills us with joy. Rest assured, we will always be here with open arms, eagerly awaiting each of your visits.
VIHSC3
Stayed in Aug 2024
Family
5.0/5
Outstanding
Posted on Sep 26, 2024
We went to Chale Island at the end of our exciting and intense Safari trip and it was such a wonderful place not only to relax and enjoy evenings in the sunset bar and excellent restaurant but also to participate in a number of activities offered. The design and state of maintenance is stunning and the staff super friendly and helpful. There was a discrepancy between the pick up time back to the airport but reception had already sorted it with the driver when we came to clarify. They also have active engagement programs with the local community which we think is an important item!
Response from Property: We’re so pleased that you enjoyed your stay with us. Providing an abundance of peace and tranquility to each guest is always our aim. Thank you for your kind words, and we look forward to welcoming you back on your future vacations.
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
The ultimate relaxation and hospitality experience. We have been amazed by everything (food, service, efficiency, location, amenities). All staff and management have been very welcoming, always doing their best to keep the guests satisfied and feel like home. I definitely want to return. Mr. Andrea, Mr. Dave, Mrs. Paola, Mr. Mike and every single one of you, we thank you wholeheartedly. Your friends from Cyprus and Greece
6/7
Response from Property: Hello and thank you for such wonderful observations and conclusions during your stay with us. It is immensely uplifting to know that we as a resort have managed to amaze you in every aspect we are equally thank you wholeheartedly for giving us an opportunity to host you. We are waiting for your return so that we can continue to devour the palpable beauty and tranquility of Chale Island.
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Mar 1, 2024
Absolutely a fantastic place, nothing to complain about. Here the atmosphere is so quiet. The staff are very friendly and service minded. High quality food. The beach and the surrounding nature are lovely. The marine center has a lot of different options for trips. You meet the 2 types of monkeys.
Response from Property: Hi Lisa, We are so glad we could provide you with a fantastic holiday. We obtained immense pleasure playing host to you in our Resort and we hope that you will return so that we can continue from where we left. Karibu Tena.