Hotel berhampiran Gensan Clock Tower, General Santos

Fast checking in process at the counter. The staff provided proper instructions for wifi and breakfast. The location is in quiet area and is quite near to the park and other establishments which are walking distance. We had a comfortable stay. There is an elevator. The Aircon and cable TV worked well. The bed is comfy but it would have been better to have 2 pillows. Soap and shampoo are provided but no tissue. Drinking water is also available for free. Breakfast is basic. Parking is also available in front.

The lights were too dim. Not ideal since we have child. The floor in the bathroom were too slippery not good for children when taking a bath. No floor mats to dry our feet after shower. And no other amenities too boring.

Stayed in Sept. 14 to 16, 2022 for Business. Just got the basic room with King Size bed. This means that the hotel pushed the two (2) single beds together. You can still feel the space in between. Not an issue though as I was alone in the room. Could be troublesome if you are a couple who like to sleep hugging each other. Room and bath was spacious and very clean. I did notice some ants crawling on the desk. Internet was ok at 15 to 20mbs. Pillows and bed were soft and comfortable. Shower could use a door or longer enclosure as the water kept spraying out. This could wet the floor of the bathroom if you aren't careful. Breakfast was ok especially given the price. Hotel was near SM mall, 2 blocks away. They also had free shuttle to the airport. Employees of the hotel are very courteous. My keys stopped working after 24 hours and had to be replaced at the front desk (a minor hassle) but overall still a good experience.

Stayed 4 nights on level 4. Only positives - halfway noise minimal due to us being near the carpeted area and the aircon was quiet as it was a split system. Negatives - Asked for the room to be cleaned once in 4 nights. 10 x 1 litre water bottles not thrown out plus wine bottle. Toilet paper not refreshed. Toiletries not replaced. Dirty cups and glasses not replaced. Breakfast - You get meal plans to choose from for breakfast. From memory 5 or 6 options. All bar one are Filipino foods eg Bangus (dried fish). Only western option is pancakes. Ask for it and get told no pancakes because of pandemic (April 2022) there's no flour to make them. Get the egg option and get handed bread. Main ingredient = flour. Next day get pancakes offered. Wow! Pandemic ended quickly. Picture has 3 pancakes but receive 2. Have to barter for 3rd pancake. I asked for the banana that comes with the pancakes as all I got was 2 lonely pancakes. Told there's a marketing issue (yeah marketing) and management didn't order bananas. The entire island is known for fruit and literally 20m away is a stall selling bananas. No bananas given for 4 days even though asked for every day. No syrup for pancakes and small amount of honey provided is crystallized so eating the pancakes is like crushing dry matter in your mouth and trying to swallow. This carried on for 4 days until checkout at 6am for our 7am bus ride. Tried calling every ten minutes at reception to place our breakfast order so we can get it at opening time of 6am so we aren't late. Every ten minutes called from 5am till 6am. Noone answered till 6am. Then told breakfast doesn't start till 6.30am. Told them we planned our day from what their menu says at the bottom ”breakfast only served between 6am and 10am”. We also tried organising at reception night before prior to 7pm and noone at reception. We then went downstairs and only asked for 2 coffees. Not even full breakfasts. Was told breakfast doesn't start till 6.30am. Couldn't even get our coffee to start the day. Lastly asked for taxi to get us to the bus terminal. We had 20 minutes to get there. Told it well be organised by reception. Wait 15 minutes and asked how long till they arrive. Then told they couldn't get a taxi. So we wasted 15 minutes. Now left with 5 minutes to spare my filipina fiance walks the main street searching for a taxi that doesn't exist. Meanwhile the 2 porters/ security/ cleaners point her way, talk in tagalog and laugh. A tricycle driver stalked her back to the hotel. She asks him how much and he proceeds to rip her off in front of the 2 employees. They never once insisted to the driver to reduce his prices or even offer to organise a tricycle for us. We took a few minutes to barter him down. So for what is meant to be one of the more expensive stays in the area, believe me you aren't getting what you pay for.

Sobrang nakakatuwa dahil naka experience kami ng maayos na serbisyo. Salamat sa mga waiter. Sa uulitin. Approachable waiter, Very Accomodating and exceed costumer service satisfaction, Cozy Ambiance Relaxing Music.

The building is quite old.. but the staffs are all nice

Nice hotel and clean

The rooms are comfy enough, and the A/C, though box type, is not too noisy. Breakfast is OK, and airport pickups are cheaper than a taxi. But... P2800 for the cheapest room is daylight robbery, and you even have to pay P350 extra per night for a fridge. You don't get hand towels, only bath towels. There's no room safe. And both TV (Sky) and wifi (PLDT) are absolutely awful. The TV channels keep breaking up and are almost unwatchable, and the wifi is extremely slow and keeps dropping out completely for minutes at a time. If you stay at this hotel you will end up using your mobile data just to avoid being driven mad by connection dropouts. The in-house wifi won't even load Wikipedia. What is it about Gensan hotels that stops them providing usable wifi? The Royale Hotel wifi is terrible, the Greenleaf wifi is terrible, the Grand Summit wifi is terrible. The only (just about) usable wifi is at the Microtel (which has awful breakfasts and is also seriously overpriced). I come to Gensan several times a year, and now I just resign myself to using massive amounts of mobile data every time I come. Gensan hotels, you are holding your city back.

I recently had the pleasure of staying at the Grand Summit Hotel in General Santos, Philippines, and it was an exceptional experience. Here are the highlights of my stay: Rooms: The rooms are spacious and modern, providing a comfortable and relaxing atmosphere. The contemporary design and clean environment made my stay very enjoyable. Staff: The staff at the hotel are professional, courteous, and very helpful. Their politeness and willingness to assist made a significant difference in the overall experience. Location: The hotel's location is very convenient, situated beside a mall and within walking distance to various attractions. This made it easy to explore the city and access essential amenities. Facilities: The hotel offers excellent facilities, including a well-maintained pool and a fitness center. These amenities added to the overall comfort and enjoyment of my stay. Value for Money: The hotel provides great value for money. The quality of service and amenities exceeds expectations. Overall, I highly recommend the Grand Summit Hotel for anyone visiting General Santos. The combination of excellent service, convenient location, and comfortable accommodations makes it a top choice in the area.