Grand Inna Tunjungan

Saya pergi ke Surabaya untuk melawat rakan-rakan dan melancong, dan kawan saya mengesyorkan saya untuk menginap di hotel ini. Ia pada asalnya kerana lokasi yang sangat baik, terdapat banyak pusat membeli-belah yang besar berhampiran, pengangkutannya mudah, dan harganya murah.  Pengalaman hebat selepas menginap! Pujian super! Nilai hebat untuk wang! Hotel ini mempunyai beberapa sejarah dan harus diubah suai. Ia tidak berasa lama dan serba lengkap. Perkara terbaik ialah perkhidmatan penuh perhatian pelayan. Apabila penerbangan malam tiba, pelayan dengan bersemangat memperkenalkan tempat makanan ringan lewat malam. Keesokan harinya, saya meninggalkan hotel untuk menyertai rombongan pelancongan selama beberapa hari. Pihak hotel menyediakan perkhidmatan simpanan bagasi secara percuma. pelayan itu penuh perhatian dan menerima saya. Kerani meja depan telah mendaftar masuk. Tidak perlu mengambil masa anda. Anehnya, terdapat pasar malam yang diadakan di tempat letak kereta di hadapan hotel, yang boleh mengisi perut anda dengan segera Terdapat pelbagai jenis makanan, malah ada penyanyi penduduk yang menyanyi secara real time, yang sangat atmosfera! Perkara yang paling dipuji ialah pengurus restoran Linda tidak ada tempat untuk duduk dan makan di pasar malam, jadi dia mengatur khas untuk kami makan di ruang terbuka restoran. Sangat disyorkan!

Hi hotel management I like to thank you for good hospitality good service ,staffs friendly and responsive fast attended to room service. From reception ,restaurant room service and maintenance dept . Door men and security staff all showing friendly Only problem during my stay 4 night it sound from motobike scramble noisy continuously heard till all night till early morning at the hotel front side facing middle circle main road with traffic light And room facing back also have sound problem.this music sound beat constantly all night long start 11 onward ill till morning 4.30 am .until you can hear it and follow the music all night till morning .frankly honestly during our stay we cannot sleep well because disturbing by the sound problem. The hotel not fault only the surroundings noise make it a barely at night during sleeping. My suggestion the owner this hotel need take drastically measures to upgrade the all windows to fixed panel glass sound proof .I pity to staffs always try apologies for inconvenience when we tell them the problem matter i know they cannot solve the problem beyond they control. Only the owner hotel need try sleep at hotel both side room front and back and see your self I hope the the best in future some changes and,put effort solving the sound problems .the hotel everything are good except the sound problem surrounding.

Location was perfect, walking distance to the famous Tunjungan Plaza shopping mall as well. Staffs were very friendly, polite, and attentive. Kudos for them. Building was indeed a bit old and outdated, however it gives a nostalgic feeling of the past and actually I like it. I just wish that the aircon could be slightly colder (I like cold, maybe for others it's good enough for them, ymmv). Breakfast was decent, with different buffet menu every day. Overall it was a solid stay! Thank you.