Hotel MGallery di Genteng

The TV is not well connected as it always gets a notification of no signal. It would be better if the staff checks all the facilities before the guest checks in. In some cases, guests won't remember or have the time to report the issue immediately..

Good location at city center, just across from Delta Plaza Shopping Mall. The service and cleanliness is super, breakfast in this hotel has many varieties. The Room with King Size Bed is quite spacious. There is convenient mini shop just in front of the hotel. Overall, really recommend this hotel and will come back to stay in this hotel next time visit Surabaya.

Nestled in an enviable location, this hotel has rightfully earned its popularity among locals. Upon arrival, we were greeted by a team of amiable staff who extended a warm welcome. The breakfast buffet was exceptional, and we highly recommend trying the in-house nasi goreng. The spacious rooms, while lacking in some amenities, were otherwise comfortable. However, we did notice a slight odor of dampness and dust that was slightly unpleasant. One minor quibble we had was with the lighting - the dimming lights were not strong enough to provide sufficient illumination, especially after sunset. Additionally, we were disappointed to find only one pair of slippers provided in the room despite booking for two guests in each of our two rooms. Was this a cost-cutting measure? Our biggest issue arose when we arranged for the hotel's car service to take us to the airport upon departure. The driver first dropped off our parents at the domestic terminal, but it wasn't until later that he informed us of an additional charge to take us to the international terminal - despite the short distance between them. We had already paid a premium for the hotel's chartered car service, and it was disappointing that the driver did not disclose this additional charge upfront. While we understand the importance of profit margins, we believe it's essential to prioritize transparency and honesty with guests. Overall, this hotel was a decent choice for the price we paid. Despite the minor drawbacks, we enjoyed our stay and appreciated the friendly staff and excellent breakfast.

All staffs had a great attitude、good location、there's a convenience store nearby the hotel,you can buy anything you need.And the room is very clean、got hairdryer and hot water!

I am extremely satisfied with my stay at Agogo Downtown Hotel Surabaya. The location is very strategic, just a 10-minute drive to Tunjungan Plaza and next door to Grand City Mall. The hotel is new and modern. The room is clean and comfortable, the hotel staff are very friendly and helpful. I highly recommend this hotel to anyone visiting Surabaya. For families looking for a fun vacation together, they have triple and quad family rooms. Price is much cheaper if you book directly with the hotel. Rating: 5/5.

Kamarnya asyik

Dengan penginapan di hotel pangsapuri ini di Surabaya, anda akan berada dalam lingkungan 15 minit berjalan kaki dari Grand City Surabaya dan Taman Hiburan Rakyat. Hotel pangsapuri ini berada 1.3 km dari Submarine Monument (Monumen Kapal Selam) dan 1.3 km dari Masjid Cheng Hoo.Hotel pangsapuri ini menawarkan kawasan merokok yang ditetapkan.Selesakan diri anda dalam pangsapuri dengan penyaman udara. Akses Internet wayarles percuma tersedia untuk memastikan anda kekal terhubung.Bilik mandi mempunyai pancuran mandi dan kelengkapan dandanan diri percuma.

It was an amazing 3d2n stay for me and my family esp my daughter whom was being taken care of by the staffs during the kids activities time. I was greeted by a friendly staff MERINA at the front desk and the rest of the staff did a great job as well. Time to time they will check if everything is good. Great service, great room, great facilities and delicious spread of breakfast. Will definitely recommend and will come back here again.

가성비 최고의 호텔로 적극 추천함. 수라바야 시내 최중심지에 위치. 매우 오래된 건물이지만 진심으로 잘 관리되어 깨끗하고 제 기능을 다함. 로비, 객실 넓음. 객실 창이 큼직하여 방이 환함. 하수구 냄새 없고, 하수구 물 빠짐도 원활함. 수영장 있음. TV 채널은 좀 제한적임. 가장 인상적인 것은 깨끗하다는 점==＞ 객실 커튼과 욕실 커튼이 엄청 깨끗하게 세탁되어 걸려 있었음. 침대커버와 베개커버도 향긋함. 결론==＞ 대략 23달러로, 수라바야 시내 최중심지에, 낡고 오래되어 보이지만. 깨끗하고 제 기능 다하는 넓은 객실을 이용할 수 있는 곳.