Hotel 3 Bintang di Gentofte

We stayed in a room for four people. After settling into our room and turning off the lights, we heard something that sounded like a person beating on our door -loudly! I ran to the door and nobody was there. Puzzled, I assumed it was just noise from someone beating on another door. Maybe kids making a prank or something. The sound repeated about twice an hour for the entire night. It was coming from somewhere inside the wall and/or ceiling near the door. Analyzing the noise it sounded more like an unbalanced motor or pump winding down and clanging on its mounting. I complained to the front desk and the clerk said ”Oh yes we're aware of the strange sound. We don't know what it is.” !!!! I asked for another room but there was only one other room for four and it was booked. They refused to explanation as to why they rented this room with a known fundamental defect that makes sound sleep impossible. Also, the room was equipped with a Jacuzzi tub, but it was broken. I would never recommend this badly overpriced and badly managed hotel.