Hotel berhampiran Willow Beach Conservation Area, Georgina

Saya tinggal di tingkat bawah dan bilik kami bagus. Bilik itu bersih dan kakitangannya ramah. Ia dekat dengan Toronto yang bagus untuk saya. Ia juga berada di atas air dan mempunyai pemandangan rumah api kecil di kejauhan. Restoran ini mempunyai sayap ayam dan salad yang hebat. Kami makan di luar di bawah bintang ✨ dan ia adalah indah. Kakitangan di restoran sangat baik dan memberikan perkhidmatan yang baik. Secara keseluruhan, saya akan melawat hotel ini lagi.

My boyfriend and I stayed at this hotel last weekend and although the hotel itself was nice (there is daily construction on the 5th floor but it wasn’t disruptive at all) the management was absolutely AWFUL. We booked through Expedia and thought we booked the suite w/ jacuzzi however when we arrived they said that wasn’t the case. I asked the lady at the front desk that was very nice how much it would cost to upgrade. She explained it would be over $100 per night to upgrade. I showed her the price that Expedia was offering for that room which was significantly less and with the managers approval she agreed to match the advertised price on Expedia. We got the king suite with jacuzzi and have zero complaints about the room, it was spacious and the jacuzzi was spa like! We extended our stay another night and confirmed that it would be the same price. This wasn’t the case. We had to constantly call the front desk to contact the manager because the charges on my credit card were much higher than the price they agreed to match with Expedia. There was no manager available all weekend long and we were told he would call us or come in to discuss the issue. He didn’t. Not only were we overcharged the first night but they charged even more the second night. It felt as if management was dodging us and eventually when we checked out we were told to call during the week. The manager accused us of “scamming” them, hung up on us and refused to correct the charges.