Hotel berhampiran SC Unterpfaffenhofen-Germering, Germering

Sehr schönes Hotel. Sehr modern und gepflegt. Das Frühstücksbuffet ist außerordentlich vielfältig und vorallem für die Veganer oder Muttis Abwechslungsreich gestaltet.

L'hôtel est aisément accessible, un peu en dehors de la vieille ville, donc un parking aisé. Les chambres sont propres fonctionnelles et la literie est assez correcte. Le petit déjeuner se prend dans le restaurant Grec attenant, il est complet, sans exagérations. La climatisation est silencieuse et heureusement car la ventilation de la salle de bain est infernale. Elle tourne en permanence et est bruyante a tel point que l’on a du enlever la carte de commande de l’électricité de la chambre pour la stopper. La salle de bain présente des problèmes d’ergonomie, dérouleur de papier mal placé donc on s’y cogne, la vitre de la douche trop courte donc on mouille partout… L'espace entre la télévision et le lit est insuffisant, on se cogne donc également contre la télé. Le petit déjeuner se fait dans le restaurant Grec attenant, et les ‘bacs bain marie ne tenaient pas » les œufs ont fait le grand plongeon mais ils n’en mettent pas d’autres… Aux vues de tout cela c’est trop chère pour ce qui est proposé.

Amazing service and amenities. There are even activities for residents to join for free, eg Yoga class. The lobby is well decorated with a coffee shop/bar, and working space. There is also a rooftop bar. Best part of this place is there is a washing + drying machine in room, with free detergents given to us. 100% recommend.

موقع الهوتل ونظافته وخدمته اعجبتني جدا !… قريب على محطة القطار وعلى مركز المدينة. بالقرب منه حديقة جميلة وهادئة للجلوس ليلا والاسترخاء مع مناظر البنايات الجديدة والمصممة بشكل انيق. المواصلات ايضا قريبة وسهلة.

I copy-paste the review I posted elsewhere. If you want to see the true colors of the hotel's management, read the REPLY TO below which is a reply that the management posted as a reply to the below opinion there. TL;TR: We had a terrible experience. AC doesn't work properly (the lowest temperature setting was 24 and the hotel couldn't do anything about that). Not worth the money. In case of any problems, do not count on reasonable compensation if they offer you compensation at all. Management is rude and receptionists will misinform you if that suits the hotel's interest. The hotel is far from anything, including reliable public transport. --------------------------------------- OPINION: 1. Our AC did not work (the lowest setting was 24C) - they offered to open a window... to the noisy highway next door; as compensation, we were offered 2 drinks! 2. Do not trust their Clean Promise policy! The cleaning Service does not do their job properly. We think some places are left uncleaned: there were breadcrumbs on the table left and the sink also had a few dirt marks left. 3. The place is far from anything, including reliable busses that occasionally do not arrive at all after 8 PM and you need to take a 20-25 mins walk from the train station. 4. They are very delicate if you say ”hurtful” but true things to them and they like to argue with a client instead of making things better. --------------------------------------- REPLY TO Lisa Neumeir General Manager: Unless you change your reply, everyone now will see how unprofessional you are. First, you lie, and you put words into other's people mouths: - I never said you ”treated me with hostility”, I said you were rude, - I never said ”Cool the room down to 10 degrees”, we wanted the temperature below 24, you and your employee knew and saw the problem and couldn't do anything about it, - I never in our exchange mentioned booking the wrong hotel because that was not the problem - I have no idea how you made such an irrelevant connection and what is going on up there. Finally, you continue misleading people. Yes, you immediately offered ”2 drinks on the house” but it clearly(!) was not enough for the problems we met, but... If did not understand the difference between a refund and compensation. After huge problems, you offered us a room change... on the very last night (you expected us to move to another room with all our things after 8 PM when we returned to the hotel?). And, you never offered ”the total amount back” but just one night when we expected 2 nights for the inconvenience caused. Lisa, you clearly do not know how to speak and how to treat a client in a respectable way when a problem appears, so they recommend you later. We will never want to have anything to do with not just your hotel but the whole brand of Holiday Inn Express.

El hotel se encuentra a unos 5km del centro, pero está muy bien comunicado con una para del bus (53) justo en la puerta que te lleva cerca o con conexiones de metro y cercanías. A 500m tienes la parada de metro U3. El hotel es moderno y el personal de recepción y restaurante muy amable. Puedes comprar billetes de transporte en el hotel. Las habitaciones son algo pequeñas y a mejorar las almohadas y la calefacción. El mobiliario es actual y bien decoradas. La limpieza es diaria y correcta. No hay canales en español. Se duerme bien porque no hay ruidos. Tienes a 200m un LIDL para comprar. Si quieres tomar algo debes ir al centro, no hay mucho en las cercanías. El desayuno empieza todos los días a las 6:30 y es muy bueno. La verdad es que un hotel que merece la pena si visitas la cuidad.

Nice modern hotel with sauna and good breakfast. Room was ok, internet connection was also fine. Location is good with nice parks, Augustiner brewery, supermarkets and public transport stops nearby. Overall service could be improved. Our room wasn’t cleaned every day, even with the request on the door lock. We asked for compensation and nothing was offered on their side, except for 20 euro discount but we have had the same price with booking website. Hotel manager has forgotten to extend our stay and I spent an extra 30 minutes explaining the same to his colleague and getting new keys to the room. Even after we got our room cleaned upon request our bed linen hasn’t been changed. Also consider the charge of 50 euro deposit. It won’t be released immediately after the checkout.

This is a lovely warm hotel. We arrived late due to rail strikes, which made transport to the hotel a pain. However, once we were checked in, we were straight up the the room which was toasty (really toasty!). Breakfast was a continental buffet style with plenty of everything and some of the items changed on a daily basis. The hotel bar was open on Saturday and Sunday, where their barman, Boris was extremely friendly, warm, polite and helpful. He also takes a keen interest in football. I would also like to give Filip and his team at reception a shout out as they were extremely helpful. For those who read the reviews saying they could not speak either English or German, we found this to be simply not true. Their English was fluent as was their German. We had wanted to come back out to Munich specifically to stay here again this year but unfortunately that will now have to wait until next year. If you want the u-bahn, it is a 2 minute walk from the hotel reception (turn left from the door, left again, cross at the lights and you are there).

A seven night stay in a very good, comfortable hotel situated on a busy main road at the entrance to a business park. We had a spacious and comfortable accessible room with a sizeable bathroom and a decent shower. The room included a Nespresso coffee machine with three pods that were replaced daily, as were the bottles of water in the mini bar. On arrival there was also a complementary tray of fruit awaiting us, along with a bar of chocolate and some cashew nuts. The room had everything we needed, including numerous power points, and there was ample room for my partner to manoeuvre her electric wheelchair, All the staff were very friendly and helpful, and our room rate included an excellent breakfast. There was a live cooking station for eggs etc, and at the weekend a complementary glass of prosecco was provided - a nice touch. We didn't eat in either of the hotel's restaurants in the evening, but we did avail ourselves of the Hemingway Bar menu and room service a few times. This was a limited menu but the dishes were of good quality and the helpings sizeable. My partner's requirements for gluten-free options were well catered for, both at breakfast and when choosing from the bar menu. Would highly recommend. Thank you.