Hotel Mesra Haiwan Peliharaan di Gent

A very disappointing stay at Novotel Centrum. Pros - Location. You can't get a better location. Close to everything including lots of eateries at your doorstep. Cons: Customer service - the customer service was the worst I've experienced in a long time. The staff were disinterested and rude. We checked in and I came down to advise that there were no baby beds in the room even though we had requested them well in advance and in all correspondence with the hotel before arriving. I was greeted with 'Hi, are you checking in' by the same person who checked me in no more than five minutes earlier. I would have accepted this but it happened again the next time I approached the reception desk. It was not a busy period for the hotel. I was rudely told off for asking again when I came downstairs to double check a second baby bed was indeed coming as only one had been delivered to the room in the time between first enquiring. I also made another enquiry during our stay and the staff member said they would provide me the answer but never got back to me. Room The room itself was dark and very old. I didn't want to spend any time in there. The rooms haven't been updated for a very long time and due to this the room felt dusty and not very clean. When the baby beds did arrive, one was in good condition and the other was in a terrible state. The material keeping the bed together was ripped in a number of places and the mattress itself was basically split in half due to being folded up so many times. I understand that baby beds are complementary, but this was not acceptable. When the rooms were cleaned, they only did a very surface level clean. Things weren't replaced and not all the rubbish was collected. Amenities We paid for breakfast and there were enough options. The bar had a good selection of Belgium beers on offer. There is a swimming pool outside that looks maintained but there is no safety fence around it so if you're outside in the bar area or in fact anywhere in the entrance area of the hotel you have to watch your children as they may accidentally walk into the pool.

quite far from the train station but close to attractions. a rather old hotel. the door locks are the round shaped ones. the hot water supply of the shower was not quite steady. the room is quite small for europe i think. the plus side is they gave us the room well before the official check in time. we arrived at around 10:30 and they gave us the room right away. there is a free breakfast buffet as well (even my room choice is the most basic one).

We picked this hotel for a long weekend stay in Ghent. Location was convenient, direct tram line to the central station, while walking distance to everything worth seeing in Ghent. The room was comfy, standard ibis equipment, nothing fancy - but clean, very neat and everything was functioning rather well. The breakfast was ok, nothing to write home about, but it was reasonable to set one up for a successful day of sightseeing. WiFi worked good.

Prima hotel, simpele maar nette en schone kamer. Wij zaten niet in het hoofdgebouw maar in het bijgebouw. Helaas waren het ook twee aparte bedden, van te voren wel een tweepersoonsbed aangevraagd maar toen werd er al aangegeven dit niet te kunnen beloven. De ligging van het hotel is geweldig, midden in het centrum.

Omdat wij in België bij ons uitstapjes in het weekend steeds gebruik maken van het openbaar vervoer (trein-tram-bus) kozen wij voor dit hotel dat op amper 300 meter van het Sint-Pieters Station in Gent gelegen is. Aldaar aangekomen kunnen wij ons dan onmiddellijk opfrissen en met de tram de mooiste plekjes in Gent gaan verkennen en genieten van een diner in de tal van goede restaurants dat Gent rijk is. Het eerste wat ons opviel in dit hotel was het zeer vriendelijk onthaal aan de balie. Wij hadden verder ook een ruime, mooie en hygiënische kamer met alles erop en eraan. Zeer belangrijk was ook de rustige ligging, niettegenstaande de korte afstand van het station. Wij genoten er ook nog van een uitgebreid en lekker ontbijt met een uitstekende service (vb. een afzonderlijke kaart waarbij u kan kiezen uit enkele eiergerechten die à la minute worden klaargemaakt! Kortom daar gaan we zeker nog terug.

We have stayed in Gent many times as we have family nearby. I can honestly say this was one of the nicest hotels we’ve stayed in. We arrived late so was given an access code to enter and our key was waiting for us. Gorgeous room despite being across from the railway track we didn’t hear a thing. We visited the honesty bar/snacks which was nice for a nightcap. We would most definitely 💯 stay here again. Thank you 😊

In overall a cozy hotel in very good location, the room was a bit small, very simple - no safe, no kettle, no minibar. Price was not cheap. Would recommend for 1-2 nights in bussines travel.

This hotel always make me fell comportable and high quality. Good place and clean good breakfast good.

With a stay at The House of Edward in Ghent (Ghent City Centre), you'll be within a 5-minute walk of Friday Market Square and Kraanlei. This guesthouse is 0.1 mi (0.2 km) from Big Cannon and 0.2 mi (0.3 km) from Statue of Jacob van Artevelde.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.Featured amenities include express check-in, express check-out, and multilingual staff. Self parking (subject to charges) is available onsite.Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided once per stay, and irons/ironing boards can be requested.

Absolutely Incredible I just can't deny I suppose to stay just 1 day, but the receptionist from Tunisia is SO KIND , INCREDIBLE HUMAN, she talk to me saying MY NAME I have been in MORE THAN 28 countries a lot of 5 stars hotels , NEVER EVER anyone calling MY NAME !!! She make me feel so important for that reason I paid 3 more days ! by the way LOCATION IS Amazing police station next door so VERY SAFETY hotel , very clean, BIG ROOMS much better than expected!!!