Hotel berhampiran Queen Elizabeth Fields, Gillingham

Needed a place to stay, in a convenient area. Personel helpful.

We Stayed at Trivelles Rochester when We attended our friend`s wedding for a Couple of Days and I must say it was a Great Choice, We arrived a bit early but it wasn't a problem, We were met with very friendly and welcoming staff and Shown to Our Room, It had Everything We needed, kettle, tea bags, coffee sachets, Milk and Sugar, The Room also had a Fan and a Shower Room with a Sink and Toilet, The Room itself was Clean with a Very Comfortable Bed, and a place to hang our clothes, I will Definitely Recommend Trivelles Rochester to All my friends and family, And will Return. Thank You for a Lovely Stay.

this was probably the forth or fifth short stay we had in these three months with this hotel. the service was improving which we were glad to see. Courtney, the duty manager, was professional and willing to take care of our concerns. the night shift guy on the early morning of 25 Sept, Kanyarat, Annie and other front desk staff were nice and helpful. we would absolutely love to stay with this hotel if we visit Chatham again :)

Been here twice to eat now and it didn’t disappoint. The standard of the cuisine is first class from presentation to quality ingredients and even down to a hot plate upon delivery - excellent ! I eat in some of the more recognised high end establishments in Central London and have to say that the food we had mirrored this standard and in fact, for me, beat it. To start, we had the fish platter to share which was outstanding and a must should you visit. Our mains were Calves Liver, (which was devine,) and my guests had Fish n Chips and Steak respectively - both of which they assured me was excellently cooked and of the same quality as the liver! We couldn’t fit a dessert in but I’m sure it would have been just as delicious if we could have. Pricing very reasonable for the quality of the dishes and service. We will be returning very soon.

A good one night stopover point at motorway services which have fast food outlets. On arriving i was allocated a room which absolutely stank of urine. However, after returning to Reception and explaining I was swiftly and courteously offered another room upgraded by way of apology. The Customer Service by the Reception Staff was excellent and the problem quickly resolved. The hotel room was very quiet and comfortable with secure parking nearby. Great for Business Travellers or one night.

Quiet location and nice surrounding. Comfortable good size bed and clean.

This hotel is adequate enough and our room on level 1 was a good size. In nicer weather a lovely outdoors space with good view can be utilised. The restaurant in this hotel is very nice and worth a visit. The music in the restaurant for breakfast was much more the vibe I would expect with a boutique hotel (chill out Ibiza). The music the night before in the bar area was questionable (boy George) and not aligned to the following morning. The one irritation with this hotel is the fact they do not make you aware (our receptionist) did not anyway! About the parking in front of the hotel not being Free on a Sunday. On arrival we were not lucky enough find a space in the hotels carpark so parked opposite the hotel entrance. Once we checked in we asked if parking was free at the front. The receptionist confirmed it was not free so we downloaded the app and paid ( she did not make this information known on arrival). The receptionist did not then explain parking was also required for the Sunday. We were issued a fine at 08:20 Sunday morning. After paying the fine I spoke to the hotel to give my recommendation that all hotel guests should be made fully aware of parking rules. The receptionist I spoke with said she always tells people and I just confirmed that our receptionist did not. When I left on the Sunday with my fine I counted how many other cars also had a ticket. The number was 10. I do not believe this hotel is doing its best to inform guests which leaves a question mark for me. I personally won’t be returning as I feel other hotels in Southend area have the edge and the fine has left a bit of a negative experience that could have easily been avoided.