Hotel berhampiran Evangelische Kirche Ginsheim-Gustavsburg - Evangelische Kirchengemeinde Gustavsburg, Ginsheim-Gustavsburg

Excellent stuff and good breakfast the room is clean and comfortable just I half one comment regarding the TV channels there is no English Channel I hope if the hotel management they manage to add English channels nearby that is a Turkish supermarket and also another big supermarket 2 restaurants very close to the hotel approximately 10 m away Italian and German restaurant Bus station is approximately 200 m away to the city center and main train station

The service was exceptional at this hotel. I had an issue the first night and when I explained it the staff the next morning they upgraded my room right away! Very close to the train station and center of town and the breakfast is very tasty. Definitely a comfortable place to stay.

We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..

The hotel is located in a great area of town. But what made my trip amazing was the help I received from Ms. Diana Blanco she was able to fix my reservation from the mistakes I made. She went above and beyond to make me and my dog fell welcomed for the few days we will stay here. I would recommend this hotel to all my friends and family, and hope they all receive the welcome that I received when I stayed there.

The hotel is well located close to a lot of restaurants, bars, and the city center and most of the attractions in Wiesbaden, the public transportation is amazing, there is a bus stop like 50 meters away from it. As the Hotel per se, is really clean, the room and bathroom were really fresh, the room had a super mini fridge, but is enough for water and drinks; we went there with our 7 and 5 year old kids, and believe me when I say is FAMILY FRIENDLY, the pool was really nice and enjoyable and the sauna as well. No negative comments.

Das Hotel wirkt sauber und gepflegt, das Personal war freundlich. Leider sind die Fenster nicht schallisoliert und man hört die angrenzende Straße. Das Frühstück für den Preis geht gar nicht, Billigwurst und als Streichunterlage nur Butter oder Margarine, das ist zu wenig.

The hotel was clean and comfortable. The staff were nice. It is about a 10 minute walk from the train station. They will give you a free drink coupon if you are willing to pass on your room being cleaned each morning. This is great because the only negative thing about the hotel is that the train station is the closest place to get coffee or food. It’s not far, but it is better if you can have coffee right after waking up.

Warum man hier die Coronazeit nicht für eine Renovierung genutzt hat verstehe ich nicht. Empfang: unfreundliche Junge Frau aber effizient, Zimmer im 5. Stock wir gehen zum Aufzug nichts passiert, nach ein paar Minuten zurück zum Empfang nachgefragt, Antwort, ich lasse Sie im Service Aufzug hoch. Es stellte sich heraus der Aufzug war kaputt, wie sich die Kollegin das mit dem 5 Stock und Gepäck vorgestellt hat keine Ahnung. Auch keine weitere Info wie wir wieder runter kommen sollen, das Treppenhaus gegenüber unseres Zimmers endete in der Großküche. Da war dann allerdings ein sehr freundlicher Küchenmitarbeiter , welcher uns herunter geführt hat. Vielleicht sollte man das Personal tauschen? Das Zimmer: noch aus den Anfängen des Hotels also späte 90 er oder frühe Nullerjahre. Sitzmöbel schmutzig, Bett bodennah mit unbequemer Matratze ohne Topper. Bettwäsche einfach billig, sehr dünne Steppdecke. Der Fernseher einfach nur lächerlich erste Generation, wie ein kleiner Computermonitor. Alles wie 3 Sterne nur bei einer wirklich sehr billigen Rate akzeptabel, sonst eher lächerlich schlecht.

Excellent hotel in good location close to motorway exits. Very handy for the Taunus region and for both Wiesbaden and Frankfurt am Main. Good rooms, friendly hotel and restaurant staff. A great breakfast selection. Also well executed and tasty dishes in the evening but the restaurant is somewhat expensive. Plenty of parking.