Hotel berhampiran Kings Park Walled Garden, Glasgow

We travelled from Ireland to stay in your premises for 3 nights. Everything seemed OK on arrival. We went to the room but I had to make a complaint to reception about the shower which was not working correctly ( as stated on your website ensuite rooms are refurbished to luxurious standards), I wouldn't call a shower hose from a mixer tap luxurious. To this I didn't get a satisfactory answer. We left immediately without having  a good inspection of the room as we were pushed for time to meet with friends for dinner. On return that evening as we were about to go to bed we pulled back the bed clothes and saw what looked like body hairs  on dirty sheets. On closer examination we saw a filthy duvet cover, undersheet and a badly stained mattress which was absolutely disgusting. There was also a bad smell from the bathroom among other descrepencies which I won't go into now. We made the decision not to stay so I went to reception to complain and request the return of my payment as the room was not fit for purpose and I feel that it was mis sold to us. I brought your supervisor to the room and  Of course he dismissed my complaint and queried why we left it so late to bring this matter to his attention in a way that was condescending to me even after explaining  the reason. This was extremely inconvenient as we had to find elsewhere to accommodate us at short notice which proved costly, having to book into numerous hotels to cover our trip.

We had our wedding here in April '24. I stayed the night before with my parents and from the minute I arrived everything was perfect. Brooke our wedding co-ordinator went above and beyond to make sure every little detail was noted and taken care of. Lorraine who was our MC on the day kept the day moving and kept us informed of anything we needed to know without being intrusive. The whole staff team were amazing and no request was too much for them. Bar staff were amazing, food sent by the kitchen was beautiful, serving staff were quick and efficient. Every member of staff we encountered from reception to cleaning staff was pleasant and welcoming. Can not fault a thing. Thank you Redhurst Team!

The location is really nice, it’s near the Winterfest Market (Christmas Market). Only for 5 minutes walk. The bed is clean and private. Shower room is also very clean. The only disadvantage is the pub next to the hostel, it played the music loud until midnight. For me it was fine, but for someone who need absolutely quiet space will be the problem.

This was one of the best ever experiences I had in my 20 year long travel and stays. Especially I would like to mention this girl on reception the day we checked in, was excellent and exceptional. This hotel is no less than 5 star. I will recommend to everyone plz do try once and you will see it for yourself

酒店位處格拉斯哥皇後街附近，很方便，服務好，可以寄存行李，方便晚機離開的客人，設施新，也有健身室，總體都不錯。

The hotel is situated in the centre of the town which makes you easy to go anywhere. Don’t forget to park your car in their car park which is more cheaper than you put your car in somewhere.

Excellent clean and everything is available in this budget excellent and comfortable. I will next time also stay in this hotel. The location is also close to town centre and beautiful view from the room. Thank you for the hospitality and i have already recommended this hotel to my friend for staying they will also like it.

Thank you to the staff, as a solo traveller I was quite nervous but I felt so safe. Check in was smooth and friendly. The hotel is clean, stylish and smart. You need your room key to use the lifts so I felt so safe going to my room. I stayed in a double room and it was so spacious! Everything was tidy and well placed. Even though there was a fun fair on the next street it didn’t really bother me when I shut the window. It was my first time staying in an apart-hotel and I would definitely recommend! I didn’t know that having ice in the freezer and cutlery would make me so happy haha. I could chill my water and have a lovely meal in my room without having to fork out for a more expensive takeaway. I used the Tesco express down the street to get myself fresh food. The bathroom had a lovely heated towel Rail too so I had the warmest, fluffiest towel! Down in the lobby they have a Brita water filter, board games, extra kitchen equipment and food and drink. Will certainly return if I ever visit Glasgow again!

As expected brilliant hotel central clean service was very friendly and rooms were great also

The room was clean, it had everything you need. Comfortable bed, fast cleaning and good attitude towards animals😊 Interesting design of the hotel and convenient location. The room was quiet, so I had a great rest after a long walk around the beautiful city 🥰. Breakfasts are ordinary, if you stay for more than three days, it will seem too monotonous 🤔But the overall impression is excellent 👍