Hotel berhampiran MANO Fine Art, Glenvar Heights

Todo perfecto, el hotel es muy bonito, las habitaciones son muy amplias. Está situado en el centro de coral hables y con todos los servicios alrededor. El personal es muy atento. 100% recomendable

For the price you pay, they give you as little as possible. No place to park to check in. Parking is not free...you must pay $25 a day for valet. Plastic cups similar to Motel 6 in room. No clock. No phone to call front desk. Continental breakfast was NOT included. No list of cable TV stations. No suggested restaurants. Paper coffee cups. Outdated bathroom. I'm sorry, but there are other hotel chains that will not nickel and dime you like this and will sell you a room at half the price. In other words, a big rip off. Avoid if possible.

We booked two rooms and stayed few nights in this hotel. We were assisted by Mr Juan A, who, together with Ms Luciana T, ensured that everything is great! Mr Juan responded promptly and clearly to every single of our messages regarding to the hotel, and he helped us with transportation. Rooms: Both rooms were spacious and had a specific design. We stayed on one of the upper floors. It was silent and the bed was confortable. In the room you have 4 pillows, 2 armchairs or a sofa, table, kettle (coffee and tea), mini fridge, etc. and big windows (I believe it is a good room to work too). Barroom: A big shower with 2 options for running the water. It would be great if they would add one more hanger in the bathroom, since there is only one in the room for two. However, you can hang your clothes in the wardrobe in the room. They left us a toothbrush, a toothpaste, a mouthwash, a soap, and other small things. There is also a body shower gel, a shampoo and a conditioner (good ones!). Area of the hotel: There is a swimming pool, a gym and other places available to use. Breakfast: Buffet, but there are some things you can also order separately. I liked fried eggs, yogurt and fruits. Parking: Parking is available. You have to check if you have to pay additional fee for it. We never waited longer than 3-4 minutes that they bring our car in front of the hotel. Location: This depends on your needs in Miami. For us it was great because we wanted to be in the middle of everything - Miami Beach/downtown, airport and Key West (we did a day trip, I’ll share about it on YouTube). If you have a car, it is super easy to move around. There is a shopping center nearby, and also rent a car office (like 10 min walk).

Hotel excelentemente ubicado cerca al aeropuerto y en el centro financiero y comercial de coral gables. Esta recién remodelado y la atención es de personas muy amables, que hablan español

Kemudahan hotel agak lama, penyelenggaraan kebersihan dan perkhidmatan adalah sederhana. Lokasinya sangat baik dan persekitaran sekitar yang baik. Adalah disyorkan untuk tinggal di tingkat dua atau di atas, pengalaman harus lebih baik

Hotel tidak dapat menggantikan cadar katil yang kotor kerana ”mereka 100% telah ditempah dan OLEH ITU tidak mempunyai apa-apa.” Ini adalah kali ketiga saya menginap di hotel itu dan sekarang saya tahu perkhidmatan mereka tidak boleh dipercayai apabila diperlukan. Bawa cadar katil king anda sendiri, dsb., untuk berjaga-jaga.

Lokasi yang sangat baik, kemudahan yang mengagumkan, bilik itu cantik dan kami menyukai bilik mandi, peribadinya sangat sopan dan mesra. Juga, penyambut tetamu mengesyorkan kami dua tempat makan semasa penginapan kami. Saya pasti akan mengesyorkan tempat ini.

La atención fue buena, pero lo malo es que las instalaciones son antiguas. El televisor no es smart y solo puede ver menos de 10 canales y solo en inglés. El desayunó es muy malo ( café, leche, pan, avena y huevos) todos los días lo mismo.

I booked this place because of all the reviews speaking of its great customer service. But on the day of check in, I politely asked if I could check in just a little bit earlier due to an unforeseen circumstance with my job. The lady at the front desk (Sunday may 8) was extremely rude and dismissive. She didn’t even entertain any options or try to be polite about it, and she didn’t offer to give me a call in case a room opened up a little earlier. When I called back later to inquire if there was something available, she simply said “no” and hung up the phone. So much for good or even decent customer service. This woman needs to be taught how to provide good customer service. It’s not even about not having a room available early. It’s about how dismissive and downright rude her responses were as though she couldn’t even be bothered to care. Absolutely dismal! Stay somewhere with better staff who will care to help in a jam.

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