Hotel berhampiran Lake Glenview, Glenview

🥰I was so happy to stay there. room is wide. bath is new and very clean. very comfort and so quiet. I fully recommend.

Everything is great! Staff are friendly. The room is clean and amenities are in good condition!:)

整體還不錯

整體感覺不錯

Extremely clean, quite, beds very comfortable, staff very friendly and helpful. Free internet, free parking, noon check out is nice not being rushed out, nice being able to sleep in. Had mini fridge in room coffee maker, microwave, and in room safe. Would highly recommend.

It's ok

I stayed for a couple of days recently with my daughter for a college visit. The staff was very warm and professional. The food in the restaurant was good, and the pool and whirlpool amenities were excellent. I specifically want the world to know about the front desk staff. Marcus and Catherine were above and beyond professional and really helped to make our stay wonderful! We would go back in a heartbeat!

Asma is an amazing staff. Outstanding service and the room is nice and cozy.

整個攜程的服務體驗非常極其差；幫老闆客户代訂酒店，入住時候前台告知房間沒付款，直接刷卡的客户信用卡；半個月後發現信用卡的錢盡然被重複扣款；還好當時拿了住宿單能講清楚；聯繫攜程要求我提供憑證，好不容易找到憑證之後，連續經歷三天不同客户的電話聯繫，事情還是沒解決；攜程從頭到尾沒講清楚為什麼錢沒付款酒店，也不講清楚如何賠償，賠償的理由是什麼？導致我公司無法報銷，錢又退不回來；整個過程入住和預訂體驗非常差；做為攜程的忠實粉絲真是非常失望；首先處理投訴沒有時效性，不聽清楚客户到底是什麼意願，不同客服電話輪流轟炸，沒一個能拍板的；其次，從頭到尾不講哪個環節出現差錯，也不按照違約賠償；明顯的對客户資本主義，我們如果不去住了就不能退，沒有任何緩和餘地；但是攜程錯了，就對不起解決了，對自己革命主義的雙標行為，差到極致！原本以為自己是鉑金客户，投訴會處理更及時，然而完全沒有，所以訂攜程、同程、安可達沒什麼任何區別，無論你會員級別高或者低；所以還是建議大家不要把菜放一個籃子裏面，有便宜的還是找便宜的，貴价的也未必能好到哪裡去。出問題衹會避重就輕，該承擔的賠償自己也不願意承擔責任；客服還説：當時你幹嘛不電話聯繫我們攜程，我們馬上會處理的，意思是，客户沒聯繫就是你不對，責任在你那裡，聽到這個真是當場暈掉了；中美的時差，我訂個酒店，還要隨時關注，不關注還不行，要像攜程員工一樣24小時值班了……這種客服怎麼能上崗的……佣金攜程賺，事情你要幹，你沒幹就是你的錯！差到極致！

I don't know what was better... the comfort of my bed or the people who work at the Hampton Inn & Suites located in Skokie, IL! The staff was so lovely. Jose, Anesa, Rebecca, Jackie and Tracey, and all the staff couldn't have been kinder and more eager to help make my stay excellent! I had an injury and needed a wheelchair and some special care and attention and the staff was more than happy to help me out. They made a special point to make sure I was taken care of and to ask if I needed anything. They were concerned that I had everything that I needed and to make my experience as great as it could be. When booking my room, I was a bit nervous that I would have difficulty getting around but the staff at this hotel were so generous in offering to help me that I was able to relax a bit more and not worry about getting around. I am truly so grateful for that and for all the concern and assistance that they gave to me. As for the quality of the room, the beds and room were super comfortable. The bed was like sleeping on a cloud. I didn't want to get out of it! The other guests were respectful. The room was clean. The breakfast was pretty good. Nothing super elaborate or fancy, but for the hotel's price point, it was a more than good enough breakfast. As for the price, I felt it was a very fair price for the level of service and product delivered. It's not a super high end hotel with gourmet room service, excellent views, elaborate breakfast buffet spread and concierge service, but the quality of accommodations, comfort-level and customer service is definitely solid and very good, especially for the price. I'd highly recommend this hotel for a comfortable and clean stay, with great customer service for a good and fair price.