Verified traveler
8 Ogos 2023
Check in was very chaotic, we had booked and paid for two rooms and they had only one room in their system. Manager not helpful at all. After 40 minutes and one of the front desk employees threatening to quit his job, the issue was finally resolved and the 2nd room was "found". Also - check in started at 3 pm and many rooms were not ready, which caused a lot of people having to wait 30+ minutes.
Terjemah