Pengguna Tetamu
23 Mei 2024
We stayed in the amber springs for two nights in May with our two year old and we had an amazing time. We stayed in one of the family den rooms and it was perfect for our needs. We asked at reception if they had sides that fitted onto the bed so our child wouldn’t fall out and they brought them up and affixed them within five minutes. The hotel has the most amazing facilities for kids, including an outdoor play area, a small animal farm and soft play. It also has plenty for older kids but I can’t review those as we didn’t use them. We ate in two restaurants during our stay; the burger restaurant and the Italian. The Italian was absolutely gorgeous; we had pizza and it was fab. The burgers in the burger restaurant were lovely, but the starters (potato skins) were overdone to the point that we couldn’t cut them with our knives. We would have mentioned it and gotten new ones but our toddler was overtired and not in the mood for waiting around so we were on a schedule 😂 Breakfast was lovely both mornings of our stay. Not too busy, plenty of food out at all times and a nice relaxed atmosphere. We also got the amber express train which was an extra charge of €3 each and well worth it. Really well done. It stops half way around for the kids to get off, have a little run around and try to find specified items that are hidden around the place which was really fun and all the kids really enjoyed. We used the pool one morning on our stay. Lovely pool facilities and although it was quite busy there was plenty of room for everyone (although the ladies changing room is quite small so was absolutely crammed. Towels are provided at the pool which was great. The one downside of our stay was an experience we had at soft play. The soft play is an amazing facility and so much bigger and better than we expected. We went three times on our stay and two times it was lovely and quiet. However, we went on the Sunday knowing it would be busy but it was absolutely disgraceful. There was kids way too old to be in there; they looked to be teenagers. They were running around throwing the balls from the ball pool around the place at each other as hard as they possibly could, hitting smaller children too. They climbed up on the netting on top of the soft play and were literally climbing on top at nearly roof height. We were worried they’d come through it on top of the smaller kids who were playing in there. We left as quick as we could as it was extremely dangerous. We spent a lot of time in there over our time at the hotel and I didn’t once see a staff member; maybe it would be a good idea to have someone poke their head on every now and again to keep an eye on what’s going on? Everything in the hotel was kept extremely clean, from the rooms to the playgrounds and restaurants. They also provide water fountains in the hall so you can fill up the jug from your room to reduce on plastic which is amazing. Our only regret is that we only had two nights as there was
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