Hotel berhampiran Marktbrunnen, Goslar

Wir waren anlässlich des 60. Geburtstages meines Ehemanns zu Gast. Das Hodel ist idyllisch gelegen und der kostenlose Parkplatz sowie der sehr gute WLAN-Empfang sind uns sehr angenehm aufgefallen. Der Empfang war freundlich und höflich und nach einer kurzen Rückfrage haben wir auch ein anderes Zimmer erhalten. Es war sehr groß und sauber und wir haben uns gleich wohlgefühlt. Die Mitarbeiter*innen waren äußerst zuvorkommend, hilfsbereit und höflich. Wir haben 6 Nächte übernachtet und 3 Abendessen genießen dürfen. Die Auswahl war umwerfend umfangreich, besonders lecker und so schmackhaft. Es war ein großer Genuss und unser besondere Dank gilt hier den gesamen Küchenteam. Es war immer ein Hochgenuss und die Eisbombe war eine GRANATE! Auch das Frühstücksbüffet lässt keine Wünsche offen, denn die Auswahl an Brot/Brötchen, Aufschnitt, Obst, Müsli, kalte und warme Speisen war umfangreich und sehr schmackhaft. Im gesamten Hotel sieht man, dass hier mit viel Liebe auf die Ausstattung und Details geachtet hat. Auch auf die Kleinigkeiten wie die umfangreichen Informationen für die Gäste sind bedacht ausgesucht worden. Jedoch gab es 2 kleine Wermutstropfen, denn die Beleuchtung im Zimmer war insbesondere am Tisch ungenügend und die Auswahl beim TV-Empfang war leider mit sehr eingeschränkt, denn es gab nur einige TV-Programme - fast nur die Regionalsender. Schade. Unser besondere Dank gilt der Geschäftsleitung, die uns den Aufenthalt am letzten Tage unvergesslich gemacht haben und auf Hinweise professionell reagiert haben. DANKE Wir kommen auf jeden Fall wieder und freuen uns schon darauf.

We stayed here as part of a group. The hotel was very busy with both regional and international companies. We were amazed by the size of the dining room which was expanded nightly via adjoining room partitions to accommodate the masses. Our room was large and comfy with a built-in luggage rack and plenty closet space. What is certainly weird, and maybe this is a German thing, but my husband loved the instant cappuccino packs provided in the room, but these were never refilled. In fact, our mugs were left dirty and we had to wash them ourselves. No milk or creamer are provided, so you've got to take a little jug from the restaurant. No coffee or tea supplies were refilled during our time. Others in our group had the same experience. The front office service was hit or miss and generally I found them more engrossed in their tasks like balancing their floats than to attend to customers'. A front office agent should be forward facing I feel at all times, as otherwise you're looking at the staff from the side and trying to get their attention. The buffet was quite good as we enjoyed breakfasts and lunches daily. I wish the fish was done in different styles but I liked the variety nightly for dinner and lots of vegetable options. The dessert could have been was more innovative than mousse, mousse and mousse in different flavours with icecream. Some bread pudding, proper cake, a trifle or creme caramel, meringue, etc. would have been welcomed, especially by the international guests. I mean even German desserts like Apple strudel, Lebkuchen, Plum cake or other regional sweet would have been nice. Location is halfway between the railway station and the center of town and the little red land train to the castle starts & stops just behind the hotel so this is very ideal. We enjoyed the bar in the evenings. The bartender Salvatore was a delightful character; friendly and efficient despite not speaking a word of English. We would definitely stay here on a future trip.

Excellent hotel ideally located on the central market square, of which we had great views from our spacious junior suite (it can be a bit noisy when they are setting things up outside early morning). Breakfasts are fabulous, with a particularly good selection of mueslis and cheeses, and a large slab of creamy butter tabled each morning. Coffee arrives instantly at your table, and service is speedy and efficient. We dined twice in the hotel's restaurant in the evening, and found it to be high quality, with interesting local produce (pott-suss was really tasty) and, slightly surprisingly, very good German red wine. Barman Andy was one of the best we've encountered - fast, lively and friendly, with a good menory for previous choices, and the ability to produce great cocktails, whether on the menu or not. Most of the staff spoke good English, which took the stress away from relying on my schoolboy German. Only criticism is that we'd have appreciated a bit of help getting our luggage to our room , as it was a long way from reception and involved corridor steps (though there is a lift fortunately). Wernigerode is a good base for the Harz region: we managed to ascend der Brocken (one of us actually walking!), rode the Brockenbahn and the Bimmelbahn, and took a trouble-free bus ride to Quedlinburg, a World Heritage site which is well worth a visit.