Hotel berhampiran Bean Station History Museum, Grainger County

I wish I could give 0 stars. Maybe even Negative 5 stars. Where do I begin? As we sit waiting for a call back from our pediatrician. Our children were exposed to mold during our stay and have suffered wheezing, and a horrid cough ever since we entered that room. Our first room we entered we were hit in the face with what could only be described as a washing machine load of towels that had been wet and forgotten about, ones that have mildewed and developed a stench so foul and sour that no amount of washing could ever renew them. A musty car that had once been flooded and had been sealed up in the hot Sun for a while. You get the idea. So we start to look around the room and find cheerios and cereal spilled all over the floor. Greasy sweaty hand prints perfectly preserved on the wooden head of the bed. Blood stains that permeated the sheets onto the mattress. The sofa had what appeared to be dried vomit and smelled of soured milk and stomach acid. We pulled out the sofa bed to explore further and found no extra linens, and more blood stains. We look around the walls and find a dark mildew creeping around the edges of the room and along the walls. The bathroom toilet seat had chipped and cracked and been painted over. The lampshades had mold and mildew and had been stained with what I can only guess is cheap beer from the smell. The worst during this 30 minute ordeal was that when we had turned on the air vent our children began having an asthma attack. Upon further examination I discovered visible chunks of mold, mildew of all colors and shapes that resembled leaves. I tried to loosen it and found it was grown hard and thick into the air unit. The remote control had been duct taped and was covered in a fine grease like vegetable oil. The air vent continued to fill the room with a toxic spore that made all of us being asthmatic into a full blown asthma attack. We insisted on a new room. The new room smelled much better, but to my dismay the bed linens were spotted with visible black mildew and mold. The sofa bed still had no linens. The toilet seat was also cracked and painted over. The walls paint was chipping away, and visible stains rested around the edge of the bathtub and ceiling. There was more mildew on the walls. More sweaty greasy handprints on the headboard. We called for replacement linens, and they said they had no pillows to spare. The replacement linens were also speckled and spotted with black splotches and smelled of mildew. The attendant at the desk apologized but said there was nothing else she could do. They couldn’t refund us. We had no money to go anywhere else. We regret whole heartedly staying in this hotel. Our children have been sick and coughing ever since our stay here. I recommend you run do not walk away from this hotel. Even the poor girl working the front desk acknowledged that our complaints were not uncommon and that there was nothing she could do, other than acknowledging that she understands it is bad. I would lov

I recently finished a long trip in which I stayed in seven different hotels for a total of ten consecutive nights. This was easily the best experience. The room was spacious, clean, and quiet. Breakfast and wifi both excellent. More importantly, I personally witnessed three different members of staff go out of their way to be helpful to me or to another guest. I'm unlikely to be in the area again any time soon, but if I am, I know where I'm staying.